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Protect Your Body Corporate Investment Step By Step

As body corporate experts we understand the complexities of managing the interests
of the building, lot owners (both owner occupiers and investors), committee members
and service contractors. We deliver the essential tools, step-by-step, for Building
Managers and Committee Members to confidently perform their roles within
legislative guidelines.

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Protect Your Body Corporate Investment Step By Step

As body corporate experts we understand the complexities of managing the interests
of the building, lot owners (both owner occupiers and investors), committee members
and service contractors. We deliver the essential tools, step-by-step, for Building
Managers and Committee Members to confidently perform their roles within
legislative guidelines.

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Protect Your Body Corporate Investment Step By Step

As body corporate experts we understand the complexities of managing the interests
of the building, lot owners (both owner occupiers and investors), committee members
and service contractors. We deliver the essential tools, step-by-step, for Building
Managers and Committee Members to confidently perform their roles within
legislative guidelines.

Welcome to Strata Mastery

What We Do

Strata Mastery is the first stop for anyone who presently lives or has invested in a body corporate within the state of Queensland OR for anyone who presently owns or is looking to buy management rights for the first time. In this capacity, you will either be required to appoint, oversee or alternatively actively perform the duties and functions of the (onsite) Building Manager/Caretaker/Facility Service Contractor/Letting Agent or a Committee Member and may not be sure of where to start. In the strata management and strata investment field, knowledge is power, which is why we hand the power back to you, through providing everything you need to become better informed and hit the ground running to “take control of your investment”.

1. Industry Specialist Service Directory:

  • Finding a suitably qualified, body corporate, industry specialist you can trust is not always easy. At “Strata Mastery” we have sourced only the industry’s best and provide this in one convenient location at no cost to you! This is a FREE community service (please click on the video link provided below for further details). Register as a member today and continue to receive industry news and helpful industry tips!

2. Educational Workshops + Courses – How to:

  • Ensure that your scheme (body corporate) meets the statutory, mandatory and minimum objective standards for building compliance that is specific to your state and common property. Enrol in the ABMA (Australian Building Management Accreditation) Code Introductory Course PLUS “Strata Mastery” – ABMA Code Utilisation & Code of Conduct Workshop for building managers, strata managers, letting agents, committee members and service contractors (please click on video link provided below for further details).
  • Master key components of body corporate legislation that is specific and relevant to your body corporate/scheme.
  • Establish an effective building operational manual and evaluate critical body corporate documents and reports.
  • Building maintenance and insurance – Understand the roles and responsibilities of the Letting Agent versus the Body Corporate Committee and Building Manager.
  • Learn how to avoid common rookie mistakes that waste time and expose you to unnecessary building risks.
  • Ensure that the mutual interests of the body corporate and caretaker are sufficiently met when selling/transferring or assigning management and letting rights.
  • All “Strata Mastery” Body Corporate Best Practice educational workshops are conducted in person and course content is customised to your specific scheme to ensure that only the highest educational standards are met, every time! For more information, please take a tour of our site today.

3. Interesting Discussion + News:

  • Join us in “The Press Room” and enjoy the latest in industry news, events and articles of community interest.

4. Platinum Club Membership:

  • Be inspired. Experience a whole new world in strata management. Strata Mastery’s Platinum Club – Member’s Playground is coming soon!

QUICK CONTACT

For workshop bookings or queries, please call or write to us today. A Strata Mastery consultant will be with you soon.

What others have to say:

“Without a doubt important information. The kind of information managers do not want to learn through experience!”

Nicholas MiaoOwner/Building Manager,
Edward Street,Brisbane - Year 2016

“Stephanie Yun’s professional attributes include:

  • Superior understanding of the BCCM legislation to ably assist and guide Body Corporate Committees in complying with the legislation.
  • Even handed, fair and uncompromising in seeking the best outcome for her clients.
  • High standard of ethics and genuine commitment to helping others to improve their general knowledge, resulting in their empowerment to contribute to the community well-being of the building owners they represent.
  • Highly articulate with superior training abilities.

I am happy to respond to any enquiries of anyone considering the engagement of Stephanie Yun of Strata Mastery.” 

Robert W. BoundyTreasurer, Unit Owners Association of Queensland Incorporated,
Adelaide Street, Brisbane - Since 2011

“I am the Chairperson of CTS 30418 Body Corporate Committee, a Member of CTS 32731 Body Corporate Committee and an Owner at CTS 24687. The risks associated with managing these complex buildings are high and constant both for Management and the Committee. I recommend that all Building Managers and Committee Members at the very least, complete the Australian Building Management Code Introductory Course held by Strata Mastery. I also strongly recommend the full course. Stephanie Yun has an extraordinary ability to present the complex content in a practical manner and at a level that can be understood by all participants. Therefore the courses enjoy a high level of engagement and participation by all. I highly recommend Strata Mastery courses without reservation.”

Dr Deborah KuchlerOwner “La Sabbia” Residences, CTS 24687, Surfers Paradise - 2016

“With years of neglect showing and vacancy rates increasing our scheme was in need of help and guidance in turning this direction around, improving and developing the necessary property maintenance management tools and performance skills to return it to a profitable investment for owners and attracting tenants as a great place to stay.

To this end I think the weekend – Strata Mastery’s 2 Day Body Corporate Workshop, had a great impact and the modules therein covered the issues with great relevancy and provided genuine enlightenment and excitement especially from our Building Manager!

 I have no hesitation in promoting Stephanie Yun as being integral in instilling an assurance for the successful implementation of good building management practices and imparting the ideals of the ABMA (Australian Building Management Code) accreditation to attending Trainees. The excellent, one-on-one, onsite, tutelage delivered in a professional and knowledgeable manner by a Trainer with a fun approachable style is obviously reflective of Stephanie Yun’s love for the industry. I thoroughly enjoyed the course.” 

John SergeantOwner/Treasurer, Brassalls, Brisbane - Year 2016

“Finally, a tailored training course that is specifically customised to our very own building and strata scheme! Stephanie provides an expert knowledge base in a fun, informative and practical session. Highly recommended to Committee Members and Building Managers alike.”

TomChairperson - Skyline Terrace Bowen Hills
Brisbane - Year 2016

“Having recently completed the ABMA Building Manager Training Course with Strata Mastery I am happy to recommend this as a very informative and useful tool for all parties involved in the ownership, management and servicing of strata buildings. Stephanie Yun of Strata Mastery did an excellent job in the course delivery and showed a wide and varied knowledge of this broad and complex subject. I would encourage others to take the time to embrace this relevant and educational topic.”

Peter Geyer Park Avenue Facilities Management - Brisbane 2017

“My wife and I have recently completed the ABMA Building Management Code Introductory Course + “Strata Mastery” – ABMA Code Utilisation & Code of Conduct Workshop. We both found the course extremely informative and important in our role as (onsite) Building Managers.  Stephanie Yun’s delivery style was logical and clear, creating interest throughout.  Stephanie’s extent of knowledge was such that she left no question unanswered despite there being present a number of students with their own unique experiences to share. We have no hesitation in recommending the ABMA program and Stephanie Yun to any person/s with interests in management rights.”

Duncan Bains & Pamela BainsBuilding Management - Sunshine Coast - Island Quays 2017

“We recently engaged Stephanie Yun of Strata Mastery to deliver training and consultancy services to our incoming Building Manager. The Manager agreed that it was time well spent and that she had gained valuable information that would assist her ongoing management of the resort.

Initially the Committee was a little skeptical as to what would be achieved by having Strata Mastery involved. However over time from original discussions held through to the completion of the agreed training program, Stephanie’s approach was both professional, encouraging and patient.

Stephanie took the time to analyse the potential risk areas that would be confronting for the Manager and then set about providing the appropriate solutions. Upon completion of the training session, Stephanie also contacted the Committee and provided not only positive feedback but also things the Committee could do to work closely with the new Manager.

The exercise was both effective and enlightening and we are very appreciative of the technical skills that Stephanie was able to pass onto our new Manager. We have no hesitation in recommending Stephanie Yun and her company to any body corporate, employer or organisation and firmly believe that you would benefit from her expertise.”

Alan LyneBody Corporate Chairperson - The Emerald Resort, Noosa - 2017

“We attended the (4 Hour) ABMA Code Introductory Course + “Strata Mastery” – ABMA Code Utilisation & Code of Conduct Workshop on the 3rd of May 2017, as presented by Stephanie Yun.

We were delighted to find that Stephanie knew the code “inside out”, and is very knowledgeable and enthusiastic about management rights. She is also very adept (and patient) at answering our questions and explaining things in terms we could understand.

There were as many as seven on-site managers who attended the course, which in our experience made the workshop more interesting and personable.  

This was the first time my husband and I had met Stephanie Yun, and since this workshop we have maintained contact with Stephanie through emails and found her to be very approachable and helpful.

We would highly recommend that both committee members and building managers enrol in the “Strata Mastery” – ABMA Code Introductory program to gain an understanding of their building compliance obligations.”

Peter Dick & Annemarie DicksonResident Managers - Azure Apartments - Double Bay 2017

“The Strata Mastery – ABMA Code + Body Corporate Best Practice Workshop I attended with our Caretaker and Building Manager was most enlightening and informative. The delivery was very professional and the workshop was enjoyable and friendly. It was an opportunity to gain a very good insight into the many facets of building/facilities management from both the Committee and Building Management’s perspective. A valuable experience for both Committee Members and Building Managers on the ABMA Building Management Code and each other’s roles and responsibilities (as set out under the Body Corporate & Community Management Act 1997). I would highly recommend this training program for all Building Managers and Body Corporate Committee Members.”

Trevor BockChairperson of Victoria Towers - Gold Coast 2017

“If you happen to be a member of a Body Corporate in Brisbane and also have had difficulty with your Resident Manager, things could begin to change if you make the right move. Last Friday (7th of July 2017), four of the members of our Body Corporate along with our new Resident Managers met with Stephanie Yun at Strata Mastery. Quite often members of a Body Corporate will agree to be part of this non-paying Body to try to ensure their properties are well managed and serviced regularly. Many people in a complex will not volunteer for the Body Corporate, but leave tasks to others. As Stephanie explained though, would you rather be in the driver’s seat of a car and avoid an accident or be asleep in the back seat, unaware of what was about to happen. You might also find the ABMA Building Management Code to be your best guide, but have little idea how to really use it. You might also have a manager who does not do their job properly, but you are unable to know what they must rightfully do.

I can highly recommend Stephanie to take you through the documents and train you in how to use them to your best advantage. She had a big task, but kept us on target, yet allowed for relevant questions as we went. Along with appropriate breaks and a comfortable environment, she helped to actually create a cooperative working Body Corporate Family for our complex.  I came away with a very positive outlook and I believe the others on our team felt the same. We have already begun to develop some new policies together to handle several long standing problems.”

Darryl ClausenExecutive Committee Member - Avalon Parkside, Spring Hill - 2017

“We have had the pleasure of knowing Stephanie Yun (Director of  “Strata Mastery”) for the past 5 years and have found her to be both knowledgeable and a dedicated professional. Stephanie has an unwavering passion and genuine commitment to the strata title industry and is generous with her time and knowledge in helping and supporting others to better understand their compliance obligations. Strata Mastery workshops are practical, informative and delivered in an easy to follow, understandable manner. We highly recommend all persons involved in strata buildings to at least complete the “Strata Mastery” – ABMA Code Introductory + ABMA Code Utilisation & Code of Conduct Program.”

Gerry & Robyn GodwinResident Unit Managers - Urban Sanctuary Villas, Currimundi, Sunshine Coast - 2017

“Coral Sea Properties Pty Ltd is a Mackay based company that holds management rights and operates high rise apartment complexes in the Mackay region.

Paramount to our success in the property management industry is compliance and becoming an accredited organisation with the ABMA.

Stephanie Yun from “Strata Mastery” has provided us with a full turnkey solution to assisting us with our training and ABMA accreditation needs.

“Strata Mastery” has been a great company to deal with from start to end. Stephanie’s knowledge of the strata industry and the ABMA is amazing.

Stephanie Yun is a polite, friendly, refreshing training professional, we highly recommend that you engage “Strata Mastery” for all of your ABMA and strata training needs.

Thank you Stephanie, you have been a pleasure to work with.”

Mick TomsCorel Sea Properties - Management Rights Owner, Mackay - 2017

“It is with immense pleasure that I write this testimonial for the recent services provided by Strata Mastery to our Body Corporate. If any Body Corporate have issues with their Building Manager or even their Committee Members not understanding the “Code of Conduct” and obligations, Strata Mastery would be the “training arena” to go to.

Four members of our Body Corporate Committee and our Building Manager attended the ABMA Building Management Code Introductory Course and “Strata Mastery” ABMA Code Utilisation & Code of Conduct workshop conducted by Stephanie Yun on the 15th of July 2017.

The workshop was specifically tailored and customised for our scheme.

The structure of the course was easy to follow and informative as it gives clear practical guidelines around compliance obligations in relation to building management and maintenance for our building.

The course gave us “deep insights” into the non-exhaustive list of legislative requirements in areas of building management from both the Body Corporate and Building Management’s perspective.

In particular, the ABMA Code will be pertinent to our building as it will definitely assist in ensuring our common property and building is managed and maintained in accordance with the non-exhaustive list of Acts, Regulations, Codes of Practice and “Best Practice” delivery standards. As mentioned by Stephanie, “there is no gray, the Code is black and white”.

In a short period of time, I have found Stephanie to be very professional, proactive and patient. She took the time in addressing the issues we highlighted during the workshop and provided us with the appropriate solutions to achieve the best possible outcome for what was “best for the building”.

Needless to say Stephanie’s expert knowledge and understanding of the Body Corporate & Community Management Act 1997 and the ABMA Code was at the “tip of her fingers” and her attention to detail was exceptional. Stephanie adopts a personal hands-on-approach and was willing to assist without hesitation. She definitely had a genuine commitment in assisting us as she goes above and beyond to provide support and guidance after the workshop.

I have no hesitation in recommending Stephanie and “Strata Mastery” to any Body Corporate and would encourage all Committee Members and Building Managers to attend the ABMA Building Management Code Introductory Course and “Strata Mastery” ABMA Code Utilisation & Code of Conduct Workshop.

Thank you once again Stephanie for all your assistance!”

Charmaine KwongExecutive Committee Member - Sinnamon’s View, Brisbane - 2017

“I recently completed the “ABMA Code Introduction & Code Utilisation” training program as an executive member of the Body Corporate.  The training was invaluable as it provided advice on statutory and building management responsibilities for facilities managers and committee members.  Some standards are not regulated and the ABMA Code provides advice on minimum levels of compliance and how best to measure performance. The Code is very well laid out; and provides information in a manner which is easy to find and understand. I had no clear picture of who was responsible for what; strata management, the building manager, or owners (committee); this training provided very clear advice and I was shocked to find out how much I did not know. The training was provided in a friendly and interactive environment. Stephanie was an excellent presenter and was most helpful in addressing issues specific to my building.  I would encourage any stakeholders in building management (and from my perspective particularly committee members) to attend the training.”

John NibbsExecutive Committee Member - Canberra Heights, Sunshine Coast - 2017

“My wife and I own and manage a large, high-rise holiday resort on the Sunshine Coast. We initially subscribed to the ABMA Code in 2016. With the release of the 2nd (2017) Code Edition – which accurately reflects any changes to legislation each year, we renewed our subscription and were pleased to discover that an ABMA Industry Accredited Course Facilitator (“Strata Mastery”) also provided training on the Code within the Sunshine Coast region to Resident Building Managers, Committee Members and Service Contractors. With the assistance and support of our Strata Managers, “Northcoast Body Corporate Management Services” (NCBCMS), the onsite building management team, including three of our voting committee members, enrolled in the ABMA Code Introductory Course. My wife and I further registered in the (half day) STRATA MASTERY – “Body Corporate Best Practice” Program. What are our thoughts?… The two half day, courses were very informative and well presented in an easy and relaxed style. In two words, “very good”. Our view in fact is that all Bodies Corporate and Caretaking Managers would benefit immensely from either enrolling in or completing a one day refresher course offered by Strata Mastery and the ABMA, every year.”

Bill Lapthorn & Jane LapthornResident Unit Managers/Owner - Centrepoint, Sunshine Coast - 2017

“Thank you Strata Mastery for a very informative program. It was such an eye-opener to see just how many Body Corporates/  Building Managers do not comply with the ABMA Code. You were fantastic and so knowledgeable. I applaud your presentation! I got so much out of the great day!… I now understand why industry solicitors refer to you as “a real asset to our strata industry”.

Lalit BhallaExecutive Committee Member - Ocean View Resort, Caloundra, Sunshine Coast - 2017

“The training made us aware of the many ‘gaps’ between legislated standards required of Body Corporate Managers and Building Mangers, and the expectations of Committees and Lot Owners in general.  I feel the session gave us a good understanding of what we don’t necessarily know, and how to find answers or solutions from the Code.  The ABMA Code Introductory Program + “Strata Mastery” – ABMA Code Utilisation & Code of Conduct Program, reflected the vast experience and knowledge Stephanie (Senior Trainer) had of the industry and her explanations made it easy to follow legislated processes to meet our compliance obligations. I am sure all participants were encouraged more than ever to strive for ‘best practice’ in their different roles.”

Jenny BrownExecutive Committee Member - Alexandra Beach Resort Apartments ("Breakfree"), Caloundra - 2017