• Newly Elected Committee Members (Chairperson, Secretary, Treasurer & Ordinary Members)
• Existing Committee Members
• Self-Managing Body Corporate Committee
• New Prospective Buyers/Property Investors/Lot Owners
• Property Developers
• Property Managers
• Trainee Body Corporate Managers

(i)  NEW OR EXISTING COMMITTEE MEMBERS

Committee Members (Chairperson, Secretary, Treasurer & Ordinary Members) must act in the best interest of all Lot Owners. It is not unreasonable for Owners to assume that Committee Members possess a basic understanding of relevant Acts, Codes of Practices and applicable Caretaking Agreement/Service Contractor role and responsibilities. The 3 Day Introductory Course is designed specifically for new and/or existing Committee Members. Training ensures compliance with the BCCM Act – Committee – “Code of Conduct” and includes (but is not limited to) the following: Introduction to (QLD) Building Compliance; Introduction to the Body Corporate & Community Management Act (Lot Owners Versus Body Corporate Building Maintenance Responsibilities, Budget Preparation & Body Corporate Financial Management 101; Caretaker Versus Committee By-Law Breach Management; Body Corporate Policy Implementation; Caretaker/Service Contractor Performance Management; Committee/General Meeting Process & Procedures) and more! Please refer to “Course Description” provided below.

(ii) SELF-MANAGING BODIES CORPORATE 

In the absence of a Building Manager/Caretaker and/or Body Corporate Manager, the (Voting) Committee Members must assume this role and responsibility. Duties include the maintenance and care of the common property (All Building Assets/Infrastructure – Repair and Maintenance; Gardening & Cleaning Duties; Minor Works; Appointment of Project Managers etc.). “Self-Managed” Bodies Corporate/Committee Members are provided a step-by-step guide to ensure that building compliance and body corporate statutory obligations are confidently met. Committee Members Learn how to mitigate risks and liabilities.

(iii)  OWNERS/COMMITTEE MEMBERS IN DISPUTE

Frustrations often arise where Lot Owners/Committee Members in dispute are simply unaware of their fundamental (Owner/Body Corporate) rights, statutory obligations or, site specific, minimum objective performance standards. Training is made directly available to Lot Owners/Owner Investors. All workshops are conducted onsite and are fully customised to the scheme. Trainers are independent of the Body Corporate/Strata Manager. Training is kept strictly confidential.

(iv)  NEW PROPERTY BUYERS/INVESTORS

Lot Owners/Investors who are looking to purchase/invest within the strata market and assume a Body Corporate Committee role are provided a comprehensive guide to effectively managing a body corporate. Property Investors acquire the skills necessary to buy well, identify potential risks and avoid common strata investment pitfalls.

(v)  PROPERTY DEVELOPERS 

Property Developers looking to establish a Body Corporate in the State of Queensland are provided hands-on, site specific, confidential assistance.

(vi)  TRAINEE BODY CORPORATE MANAGERS

Those seeking full-time or part-time employment within the strata sector must possess a ‘good working knowledge’ of the Body Corporate & Community Management Act and State (QLD) Building Compliance statutory obligations. The 3 Day Course is essential for any “new entrant” body corporate manager.

All training programs are 100% site specific and workshops are customised to each client’s individual competency level and prior industry experience. Training may be arranged on short notice for all urgent requests!

Students acquire an understanding of all relevant acts, codes of practices, statutory, mandatory and minimum objective standards which apply to the scheme and (site specific) Caretaking/Service Agreements.

Students are also provided an essential introduction to the “ABMA Code” and the Body Corporate & Community Management Act (governing legislation).

Hands-on assistance is provided to students to comply with State (QLD) Regulatory Compliance obligations without the fear of incurring infringement notices or penalties. Students gain an understanding of Caretaker Performance requirements. Training includes (but is not limited to) – Caretaker – reporting requirements, tendering requirements, gardening and cleaning contract obligations, understanding of “in-contract” versus “outside contract” (extra) services, committee communication requirements, by-law breach management requirements, financial and accounts payable requirements and more!

Training may also be extended to include the following: body corporate policy implementation, day-to-day business operational process and procedures (to consistently deliver on contract obligations), conflict resolution strategies.

Upon completion of the “Strata Mastery” Building Compliance 101 + Body Corporate Best Practice training course, students will receive a “Strata Mastery” lifetime subscription membership to safeguard their investment.

 –   FOR ALL URGENT REQUESTS, PLEASE CALL STEPHANIE YUN, SENIOR TRAINER   –

DIRECT ON MOBILE 0455 506 321

DAY 1:

Subject: Building Compliance 101 Training Program + STRATA MASTERY – ABMA Code Utilisation & Code of Conduct Training Course
Duration: 5 to 6 Hours
Description: Course participants are provided an introduction to building compliance and the Australian Building Management Accreditation (“ABMA”) Code – Our industry guidebook to existing legislation and body corporate minimum objective performance standards + Step-by-step review of the ABMA Code standards with, site specific, Caretaking Agreement or Facility Management “Schedule of Duties” to ensure adherence with contract obligations. Courses also include clarification around “in contract” versus “outside of contract” specialist duties and charges.

DAY 2:

Subject: Body Corporate Best Practice (BCBP) – Part A & Part B – Training Course
Duration: 6 to 7 Hours
Description: Course participants are provided an introduction to the Body Corporate & Community Management Act and associated Regulation Modules specific to their scheme/property, to best comply with the BCCMA Committee “Code of Conduct” and acquire the essential skills necessary to implement, supervise and effectively manage body corporate, day-to-day, building/scheme processes and procedures. Training includes clarification on the roles and responsibilities of each industry stakeholder (committee members, caretaking service contractor, body corporate manager, industry regulators).

DAY 3:

Subject: Regulatory Compliance Via Self-Assessment (RCviaSA) Training Course + Caretaker/Service Contractor Performance Management Training Course
Duration: 6 to 7 Hours
Description: Course participants undertake an (internal) body corporate desktop compliance audit without the fear of incurring any infringement notices or penalties. All workshops are kept strictly confidential. The purpose of the audit is to identify any immediate non compliances and assist both the voting committee members and non-voting members/caretakers to implement an action plan to meet their outstanding legislative obligations. The intention of the program is to ensure that course attendees are able to competently “self assess” their building maintenance performance in the future.

Course subjects include:

1. New Building Establishment Requirement at the First General Meeting of the Body Corporate
2. Hand-over & Induction Requirements of Newly Appointed Caretakers 
3. Building Classifications 
4. Essential Services (Gas, Water, Electricity Sewerage Infrastructure)
5. Fire Protection Services
6. Non Essential Services (Air Conditioning)
7. Soft Services – Cleaning & Waste Removal
8. Soft Services – Gardening
9. Recreational Areas – (Theatre, Playground, BBQ Area)
10. Swimming Pools & Spas
11. Minor Works (Caretaker Versus Body Corporate Responsibilities)
12. Work Place Health & Safety Compliance Requirements (Body Corporate Versus Service Contractor Versus Caretaker Responsibilities)
13. Code of Conduct
14. Performance Management
15. Project Management (When should the Body Corporate Engage an Independent Project Manager)
16. Landlords & Tenants Compliance & Maintenance Responsibilities

DAY 2, BODY CORPORATE BEST PRACTICE TRAINING COURSE

Course subjects include:

1. Introduction to the BCCMA97 – “Code of Conduct” for Body Corporate Managers/Caretakers/Committee Members
2. Understanding Your Scheme Profile (Module Type, Class Type, Rise Type) & Distinguishing The Key Components of Legislation That A Relevant To Your Scheme
3. Understanding The Roles And Responsibilities of Committee Members (Chairperson, Secretary, Treasurer, Ordinary Members, Body Corporate Manager & Building Manager/Caretaker)
4. Body Corporate & Caretaker Spending Limits & Authorities – How When, Where & Why Body Corporate Funds May Be Expended?
5. Essential Building Management Tools (Identifying & Reviewing Key Documents – Community Management Statement, Sinking Fund Forecast, Insurance Policy)
6. New Building Establishment Requirements (In Accordance With The ABMA Code)
7. Body Corporate By-Law Breach – Caretaker Versus Committee Obligations, Process & procedures
8. Committee Meeting Versus General Meeting Operational & Legislative Requirements
9. Building Maintenance – Lot Owner Versus Body Corporate Responsibility
10. Letting Versus Caretaking Responsibilities – When Should The Body Corporate Be Informed
11. Power To Enter Lots & Emergency Expenditure By The Body Corporate
12. Understand the Body Corporate Insurance Claim Process & Procedure
13. Building Management Plan + Annual Administration & Sinking Fund Budget Preparation Requirements
14. Understanding The Body Corporate Financial Year Cycle & Learning How To Maximise This Knowledge To Your Advantage
15. Student Scheme Requested Items (e.g. How To Prepare Motions For Body Corporate Consideration, How To Chair An Annual General Meeting, How To Prepare a Building Manager’s Report)

DAY 3, REGULATORY COMPLIANCE VIA SELF ASSESSMENT TRAINING COURSE + CARETAKER/SERVICE CONTRACTOR PERFORMANCE MANAGEMENT TRAINING COURSE
Course subjects include:

An internal check of compliance with various acts, codes of practices is conducted without the fear of students incurring infringement notices of penalties:

I. Establishment Compliance (e.g. Certificate of Classification)

II. Continuing Compliance

(a) Fire (e.g. Occupier’s Statement)
(b) Mechanical (e.g. Compliance Certificates)
(c) Electrics (e.g. Thermographic Survey)
(d) Gas (e.g. Test & Tagging)
(e) Lift (e,g, Lift Registration Certificate)
(f) Hydraulics (e.g. 5 Yearly Hydrant Test)
(g) Swimming Pool (e.g. Pool Safety Certificate)
(h) Asbestos (e.g. Register)
(i) Emergency Evacuation (e.g. Plan)
(j) Workplace Health & Safety (e.g. Plan)
(k) Combustible Cladding (e.g. Cladding Identification Report)
(l) Pest Control (e.g. Inspection Reports)

III. Public Safety (e.g. Insurance Certificates)

Morning Session
8:30am – 12:30pm

Afternoon Session
1:00pm – 4:00pm

• Skype
• Google – Hang Out
• Other

Onsite

• Owner’s Unit
• Manager’s Unit
• Property Developer’s Office

Off-Site

• Venue of Client Choice or Alternatively (Please See Below)

Brisbane Square Library
266 George Street, Brisbane City
Telephone 07 3403 4166

Opening Hours:
Monday to Thursday 9:00am – 6:00pm
Friday 9:00am – 7:00pm
Saturday 9:00am – 4:00pm
Sunday 10:00am – 3:00pm
Closed on Public Holidays

Meeting Room Hire Fees & Charges – Category One, Up to 50 people:
Rate: $18 per hour, 2 Weeks Advance Bookings Required

Trainer’s Travel Charges To & From Training Venue May Apply:
Industrial Award Rate of $0.80/km

Normal Rate: $860 + GST/Person
Strata Mastery Member Rate: $660 + GST/Person
Text Book (ABMA Code): $180 + GST/Copy
Duration: 5 to 6 Hours
Workshop Material: All student guidebooks, text books, certificates are provided on training date.

DAY 2, BODY CORPORATE BEST PRACTICE  (BCBP – PART A + PART B) TRAINING COURSE

Normal Rate: $1,390 + GST/Person
Strata Mastery Member Rate: $1,190 + GST/Person
Text Book (Layman’s Guide): $55 + GST/Copy
Duration: 6 to 7 Hours

DAY 3, REGULATORY COMPLIANCE VIA SELF-ASSESSMENT  (RCviaSA) TRAINING COURSE + CARETAKER/SERVICE CONTRACTOR PERFORMANCE MANAGEMENT TRAINING COURSE

Normal Rate: $1,085 + GST/Person
Strata Mastery Member Rate: $985 + GST/Person
Duration:  6 to 7 Hours

TOTAL CHARGES –

Normal Rate: $3,335 + GST/Person
Strata Mastery Member Rate: $2,835 + GST/Person
Text Book (ABMA Code): $180 + GST/Copy
Text Book (Layman’s Guide): $55 + GST/Copy

Group Discounts Apply For Groups of 2 Or More (50% Discount for Additional Person/s) – Please Contact Us For A Quote
Visit the Strata Mastery HOME Page

• BC101 – Certificate of Participation
• BCBP (Part A + Part B) – Certificate of Participation
• Strata Mastery – Electronic Student Participant Badge
• Strata Mastery – Lifetime Subscription Membership

• Community Management Statement (CMS)
• Caretaking & Letting Agreement (If Applicable)
• Sinking Fund Forecast
• Asset Register & Contracts Register (If Available)
• Notice of Previous Annual General Meeting (Including all Supporting Documents)

Documents may be requested from your Strata Manager/Body Corporate Manager and forwarded to: workshops@stratamastery.com.au