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Caretaker Performance Management Audit/Assessment – 3 to 4 Day Training Course

Course Type Caretaker Performance Management Audit/Assessment - 3 to 4 Day Training Course
Reference Code CPMA
Course Duration 3 to 4 Days
Student Type
  • Caretakers/Building Managers/Facility Managers
  • Prospective Purchasers of Management Rights
  • Property Developers
  • Committee Members (Chairperson, Secretary, Treasurer & Ordinary Members)
Course Description
The 3 to 4 Day Course is essential for:
(i)  CARETAKERS PENDING AN AUDIT
Managers who are required to undertake a ("Diverse FMX", "Seymour Consulting", "Danny Little", "Leary & Partners" etc.). Caretaker Performance Management Audit/Assessment and wish to comply ahead of time. Understanding Manager's rights, obligations and applicable minimum objective performance standards.
(ii) CARETAKERS ISSUED WITH AN AUDIT REPORT OR REMEDIAL ACTIONS NOTICE  
Managers who are on the receiving end of Caretaker Performance Management Audit/Assessment Report and/or Remedial Actions Notice and require to comply within specified timeframes. Technical, onsite, assistance is available to Managers/Bodies Corporate 24/7.
(iii)  CARETAKERS IN DISPUTE
Managers in dispute/conflict with the Body Corporate/Committee Members and wish to ensure that Caretaking/Management Agreement and State (QLD) statutory requirements have been appropriately met. Learn how to mitigate your risks and liabilities.
(iv)  BUYERS OF MANAGEMENT RIGHTS
Managers who are looking to buy/operate/expand their Management Rights portfolio and wish to ensure that Caretaking/Management Agreement and State (QLD) statutory obligations are confidently met, to suitably impress the Body Corporate Committee and accurately deliver on your contract/lawful requirements.
(v)  PROPERTY DEVELOPERS INTRODUCING MANAGEMENT RIGHTS
Property Developers looking to introduce/implement/operate Management Rights in the State of Queensland.
(vi)  EXECUTIVE & ORDINARY COMMITTEE MEMBERS
Committee Members who are required to supervise and monitor the performance of (onsite) Managers/Caretakers/Facility Managers and deliver on the BCCM Act - Committee - "Code of Conduct" requirements. This course would also apply to "self-managing" Bodies Corporate who are required to maintain common property on behalf of all lot owners.
All training programs are 100% site specific and workshops are customised to each client's individual competency level and prior industry experience. Training may be arranged on short notice for all urgent requests!
A comprehensive review of identified non-compliances is undertaken. Students conduct a site inspection to acquire the necessary skills to "self-audit", "self-assess" and avoid or prevent future (performance based) internal conflicts/disputes from arising.
A comprehensive review of identified non-compliances is undertaken. Students conduct a site inspection to acquire the necessary skills to "self-audit", "self-assess" and avoid or prevent future (performance based) internal conflicts/disputes from arising.
Students acquire an understanding of all relevant acts, codes of practices, statutory, mandatory and minimum objective standards which apply to the scheme and (site specific) Caretaking/Management Agreements.
Students are provided an essential introduction to the "ABMA Code" and the Body Corporate & Community Management Act (governing legislation).
Training includes (but is not limited to) - Caretaker - reporting requirements, tendering requirements, gardening and cleaning contract obligations, understanding of "in-contract" versus "outside contract" (extra) services, committee communication requirements, by-law breach management requirements, financial and accounts payable requirements and more!
Training may also be extended to include the following: body corporate policy implementation, day-to-day business operational process and procedures (to consistently deliver on contract obligations), conflict resolution strategies.
Training may also be extended to include the following: body corporate policy implementation, day-to-day business operational process and procedures (to consistently deliver on contract obligations), conflict resolution strategies.
Training may also be extended to include the following: body corporate policy implementation, day-to-day business operational process and procedures (to consistently deliver on contract obligations), conflict resolution strategies.
If you are in receipt of a Caretaker Performance Management Audit/Assessment Notice or Report, time is of the essence!
 - FOR ALL URGENT REQUESTS, PLEASE CALL STEPHANIE YUN, SENIOR TRAINER -
DIRECT ON MOBILE 0455 506 321
DAY 1:
Subject: Building Compliance 101 Training Course + STRATA MASTERY - ABMA Code Utilisation & Code of Conduct Training Course
Duration: 5 to 6 Hours
Description: Introduction to the Building Compliance obligations in QLD - Statutory, Mandatory and Minimum Objective Performance Standards applicable to the strata sector. The course includes an introduction to the Australian Building Management ("ABMA") Code + Step-by-step review of ABMA Code standards against the site specific, Caretaking Agreement “Schedule of Duties”.
DAY 2:
Subject: Body Corporate Best Practice (BCBP) - Customised Training Course
Duration: 6 to 7 Hours
Description: Introduction to the Body Corporate & Community Management Act and associated Regulation Modules, to best comply with the BCCM Act (Caretaker) "Code of Conduct". Training is site specific and focuses around key body corporate documents (community management statement/by-laws, sinking fund forecast, financials, minutes of committee and general meetings etc.).  This course is essential for those investing and/or working within a Body Corporate.
Day 3 to Day 4:
Subject: Regulatory Compliance Via Self Assessment & Caretaker Performance Management Audit Training Course
Duration: 6 to 7 Hours, PER DAY
Description: Onsite inspection and comprehensive "mock" ("Diverse FMX", "Seymour Consulting", "Leary & Partners", "Danny Little") audit. This course includes step-by-step assistance to comply with any identified non-compliance items and preparation of a detailed (Photographic) Building Management Report. Students are provided a detailed action plan which may be implemented within the first 3 months of appointment/operation, to ensure compliance.
For schemes greater than 24 lots, training requires to be extended to 2 Days.
Subjects
DAY 1, ABMA CODE TRAINING COURSE
Course subjects include:
  1. New Building Establishment Requirement at the First General Meeting of the Body Corporate
  2. Hand-over & Induction Requirements of Newly Appointed Caretakers 
  3. Building Classifications 
  4. Essential Services (Gas, Water, Electricity Sewerage Infrastructure)
  5. Fire Protection Services
  6. Non Essential Services (Air Conditioning)
  7. Soft Services - Cleaning & Waste Removal
  8. Soft Services - Gardening
  9. Recreational Areas - (Theatre, Playground, BBQ Area)
  10. Swimming Pools & Spas
  11. Minor Works (Caretaker Versus Body Corporate Responsibilities)
  12. Work Place Health & Safety Compliance Requirements (Body Corporate Versus Service Contractor Versus Caretaker Responsibilities)
  13. Code of Conduct
  14. Performance Management
  15. Project Management (When should the Body Corporate Engage an Independent Project Manager)
  16. Landlords & Tenants Compliance & Maintenance Responsibilities
DAY 2, BODY CORPORATE BEST PRACTICE - CUSTOMISED TRAINING COURSE
Course subjects include:
  1. Introduction to the BCCMA97 - “Code of Conduct” for Body Corporate Managers/Caretakers/Committee Members
  2. Understanding Your Scheme Profile (Module Type, Class Type, Rise Type) & Distinguishing The Key Components of Legislation
  3. Understanding The Roles & Responsibilities of Committee Members (Chairperson, Secretary, Treasurer, Ordinary Members, Body Corporate Manager & Building Manager/Caretaker)
  4. Body Corporate & Caretaker Spending Limits & Authorities - How When, Where & Why Body Corporate Funds May Be Expended?
  5. Essential Building Management Tools (Community Management Statement, Sinking Fund Forecast, Insurance Valuation)
  6. New Building Establishment Requirements (In Accordance With The ABMA Code)
  7. Body Corporate By-Law Breach - Caretaker Versus Committee Role & Responsibilities
  8. Committee Meeting Versus General Meeting Requirements
DAY 3 TO DAY 4, REGULATORY COMPLIANCE VIA SELF ASSESSMENT & CARETAKER PERFORMANCE MANAGEMENT AUDIT TRAINING COURSE
Course subjects include:
i. Step-by-step review of the “Diverse FMX”, "Leary & Partners" or "Seymour Consulting" Caretaker Performance Management Audit Report and direct assistance to deliver on any identified non-compliances.
An internal check of compliance with various acts, codes of practices is conducted without the fear of students incurring infringement notices of penalties:
  1. Establishment Compliance (e.g. Certificate of Classification)
  2. Continuing Compliance (a) Fire (e.g. Occupier’s Statement) (b) Mechanical (e.g. Compliance Certificates) (c) Electrics (e.g. Thermographic Survey) (d) Gas (e.g. Test & Tagging) (e) Lift (e,g, Lift Registration Certificate) (f) Hydraulics (e.g. 5 Yearly Hydrant Test) (g) Swimming Pool (e.g. Pool Safety Certificate) (h) Asbestos (e.g. Register) (i) Emergency Evacuation (e.g. Plan) (j) Workplace Health & Safety (e.g. Plan) (k) Combustible Cladding (e.g. Cladding Identification Report) (l) Pest Control (e.g. Inspection Reports)
  3. Public Safety (e.g. Insurance Certificates)
Time Schedule Monday to Sunday  - 7 Days A Week
8:00am - 8:00pm  (15% Surcharge Applies On Public Holidays and Weekends)
Course Venue
Video Conference Training
  • Google - Hang Out
  • Other
Onsite
  • Owner’s Unit
  • Manager’s Unit
  • Property Developer’s Office
Off-Site
  • Venue of Client Choice or Alternatively (Please See Below)
Brisbane Square Library
266 George Street, Brisbane City
Telephone 07 3403 4166
Opening Hours:
Monday to Thursday 9:00am - 6:00pm
Friday 9:00am - 7:00pm
Saturday 9:00am - 4:00pm
Sunday 10:00am - 3:00pm
Closed on Public Holidays
Meeting Room Hire Fees & Charges - Category One, Up to 50 people:
Rate: $18 per hour, 2 Weeks Advance Bookings Required
Trainer’s Travel Charges To & From Training Venue May Apply: Industrial Award Rate of $0.80/km
Course Fee
DAY 1, ABMA CODE TRAINING PROGRAM
Normal Rate: $860 + GST/Person
Strata Mastery Member Rate: $660 + GST/Person
Duration: 5 to 6 Hours
Workshop Material: All student guidebooks, text books, certificates are provided on training date.
DAY 2, BODY CORPORATE BEST PRACTICE TRAINING COURSE 
Normal Rate: $1,390 + GST/Person
Strata Mastery Member Rate: $1,190 + GST/Person
Duration: 6 to 7 Hours
DAY 3 to DAY 4, REGULATORY COMPLIANCE VIA SELF ASSESSMENT
Normal Rate (24 lots or Less): $1,085 + GST/Person
Strata Mastery Member Rate (24 lots or Less): $985 + GST/Person
Duration: 6 to 7 Hours
Normal Rate (24 lots or More): $2,170 + GST/Person
Strata Mastery Member Rate (24 lots or More): $1,970 + GST/Person
Duration: 12 to 13 Hours
TOTAL CHARGES -
Normal Rate (24 lots or Less, 3 Day Course): $3,335 + GST/Person
Strata Mastery Member Rate (24 lots or Less, 3 Day Course): $2,835 + GST/Person
Normal Rate (24 lots or More, 4 Day Course): $4,420 + GST/Person
Strata Mastery Member Rate (24 lots or More, 4 Day Course): $3,820 + GST/Person
Text Book (ABMA Code): $180 + GST/Copy
Text Book (Layman's Guide): $55 + GST/Copy
Travel Charges: May Apply at the Industrial Award Rate of $0.80/km for Schemes located outside the CBD.
Group Discounts Apply For Groups of 2 Or More - Please Contact Us For A Quote
Visit the Strata Mastery HOME Page
Course Completion
Upon completion of all courses, students will receive:
  • BC101 - Certificate of Participation
  • BCBP - Certificate of Participation
  • RCviaSA - Certificate of Participation
  • Strata Mastery - Electronic Student Participant Badge
  • Strata Mastery - Lifetime Subscription Membership
Course Enrolment Requirments
Scheme documents are requested to be forwarded to Trainers not later than 24 hours prior to all scheduled workshops –
  • Community Management Statement (CMS)
  • Caretaking & Letting Agreement (If Applicable)
  • Sinking Fund Forecast
  • Asset Register & Contracts Register (If Available)
  • Notice of Previous Annual General Meeting (Including all Supporting Documents)
Documents may be requested from your Strata Manager/Body Corporate Manager and forwarded to: admin@stratamastery.com.au
Course Registration
For a free quotation or to enrol today, please contact Strata Mastery on telephone 07 3101 4173 or complete the on-line enquiries form provided.
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