“It is with immense pleasure that I write this testimonial for the recent services provided by Strata Mastery to our Body Corporate. If any Body Corporate have issues with their Building Manager or even their Committee Members not understanding the “Code of Conduct” and obligations, Strata Mastery would be the “training arena” to go to.

“I recently completed the “ABMA Code Introduction & Code Utilisation” training program as an executive member of the Body Corporate.  The training was invaluable as it provided advice on statutory and building management responsibilities for facilities managers and committee members.  Some standards are not regulated and the ABMA Code provides advice on minimum levels of compliance and how best to measure performance. The Code is very well laid out; and provides information in a manner which is easy to find and understand. I had no clear picture of who was responsible for what; strata management, the building manager, or owners (committee); this training provided very clear advice and I was shocked to find out how much I did not know. The training was provided in a friendly and interactive environment. Stephanie was an excellent presenter and was most helpful in addressing issues specific to my building.  I would encourage any stakeholders in building management (and from my perspective particularly committee members) to attend the training.”

“As a business owner/operator our company growth until now, has been largely attributed to word-of-mouth and referrals from existing clientele. We had a desire to expand our business in the strata property space and although we had experience and dealings with bodies corporate, we were committed to keeping on top of any changes to (building compliance) legislation relating specifically to our service field and also to gain an understanding of the Body Corporate & Community Management Act, to better assist our strata clients.

After a chance conversation with Mr Ralph Martell of (Newstead) “London Woolstore Apartments”, I was introduced to Stephanie Yun of “Strata Mastery”. From the get-go, Stephanie helped put us on the right path. We attended a series of half-day training sessions (which ranged from beginners through to advance levels) and Stephanie assisted us to achieve ABMA (Australian Building Management Code) Industry Accreditation, but more importantly, to gain an insight into the inner workings and legislative obligations of bodies corporate. I was genuinely impressed to find that Stephanie continued to provide support long after workshops were held. In fact, I feel Stephanie went out of her way to introduce the team to other like-minded, compliance conscious committee members, building managers, strata managers and property developers who shared our values.

It is my belief that if you are a business operator looking for a point of difference and industry recognition, you couldn’t go past attending Strata Mastery’s – “Body Corporate Best Practice” and “ABMA Code” short (4-hour) courses. Programs are affordable for any start-up business. Stephanie succeeds in making an otherwise clinical and complex subject, interesting, enjoyable and very easy to digest! The courses, in my view, are essential for any service contractor/business looking to expand or gain professional recognition within the body corporate market. Thank-you Stephanie!”

“With years of neglect showing and vacancy rates increasing our scheme was in need of help and guidance in turning this direction around, improving and developing the necessary property maintenance management tools and performance skills to return it to a profitable investment for owners and attracting tenants as a great place to stay.

To this end I think the weekend – Strata Mastery’s 2 Day Body Corporate Workshop, had a great impact and the modules therein covered the issues with great relevancy and provided genuine enlightenment and excitement especially from our Building Manager!

 I have no hesitation in promoting Stephanie Yun as being integral in instilling an assurance for the successful implementation of good building management practices and imparting the ideals of the ABMA (Australian Building Management Code) accreditation to attending Trainees. The excellent, one-on-one, onsite, tutelage delivered in a professional and knowledgeable manner by a Trainer with a fun approachable style is obviously reflective of Stephanie Yun’s love for the industry. I thoroughly enjoyed the course.” 

“We recently engaged Stephanie Yun of Strata Mastery to deliver training and consultancy services to our incoming Building Manager. The Manager agreed that it was time well spent and that she had gained valuable information that would assist her ongoing management of the resort.

Initially the Committee was a little skeptical as to what would be achieved by having Strata Mastery involved. However over time from original discussions held through to the completion of the agreed training program, Stephanie’s approach was both professional, encouraging and patient.

Stephanie took the time to analyse the potential risk areas that would be confronting for the Manager and then set about providing the appropriate solutions. Upon completion of the training session, Stephanie also contacted the Committee and provided not only positive feedback but also things the Committee could do to work closely with the new Manager.

The exercise was both effective and enlightening and we are very appreciative of the technical skills that Stephanie was able to pass onto our new Manager. We have no hesitation in recommending Stephanie Yun and her company to any body corporate, employer or organisation and firmly believe that you would benefit from her expertise.”

“Stephanie Yun’s professional attributes include:

• Superior understanding of the BCCM legislation to ably assist and guide Body Corporate Committees in complying with the legislation.
• Even handed, fair and uncompromising in seeking the best outcome for her clients.
• High standard of ethics and genuine commitment to helping others to improve their general knowledge, resulting in their empowerment to contribute to the community well-being of the building owners they represent.
• Highly articulate with superior training abilities.

I am happy to respond to any enquiries of anyone considering the engagement of Stephanie Yun of Strata Mastery.” 

“I am the Chairperson of CTS 30418 Body Corporate Committee, a Member of CTS 32731 Body Corporate Committee and an Owner at CTS 24687. The risks associated with managing these complex buildings are high and constant both for Management and the Committee. I recommend that all Building Managers and Committee Members at the very least, complete the Australian Building Management Code Introductory Course held by Strata Mastery. I also strongly recommend the full course. Stephanie Yun has an extraordinary ability to present the complex content in a practical manner and at a level that can be understood by all participants. Therefore the courses enjoy a high level of engagement and participation by all. I highly recommend Strata Mastery courses without reservation.”

“The training made us aware of the many ‘gaps’ between legislated standards required of Body Corporate Managers and Building Mangers, and the expectations of Committees and Lot Owners in general.  I feel the session gave us a good understanding of what we don’t necessarily know, and how to find answers or solutions from the Code.  The ABMA Code Introductory Program + “Strata Mastery” – ABMA Code Utilisation & Code of Conduct Program, reflected the vast experience and knowledge Stephanie (Senior Trainer) had of the industry and her explanations made it easy to follow legislated processes to meet our compliance obligations. I am sure all participants were encouraged more than ever to strive for ‘best practice’ in their different roles.”

“Finally, a tailored training course that is specifically customised to our very own building and strata scheme! Stephanie provides an expert knowledge base in a fun, informative and practical session. Highly recommended to Committee Members and Building Managers alike.”

“We have had the pleasure of knowing Stephanie Yun (Director of  “Strata Mastery”) for the past 5 years and have found her to be both knowledgeable and a dedicated professional. Stephanie has an unwavering passion and genuine commitment to the strata title industry and is generous with her time and knowledge in helping and supporting others to better understand their compliance obligations. Strata Mastery workshops are practical, informative and delivered in an easy to follow, understandable manner. We highly recommend all persons involved in strata buildings to at least complete the “Strata Mastery” – ABMA Code Introductory + ABMA Code Utilisation & Code of Conduct Program.”

“Coral Sea Properties Pty Ltd is a Mackay based company that holds management rights and operates high rise apartment complexes in the Mackay region.
Paramount to our success in the property management industry is compliance and becoming an accredited organisation with the ABMA.
Stephanie Yun from “Strata Mastery” has provided us with a full turnkey solution to assisting us with our training and ABMA accreditation needs.
“Strata Mastery” has been a great company to deal with from start to end. Stephanie’s knowledge of the strata industry and the ABMA is amazing.
Stephanie Yun is a polite, friendly, refreshing training professional, we highly recommend that you engage “Strata Mastery” for all of your ABMA and strata training needs.

“My wife and I have recently completed the ABMA Building Management Code Introductory Course + “Strata Mastery” – ABMA Code Utilisation & Code of Conduct Workshop. We both found the course extremely informative and important in our role as (onsite) Building Managers.  Stephanie Yun’s delivery style was logical and clear, creating interest throughout.  Stephanie’s extent of knowledge was such that she left no question unanswered despite there being present a number of students with their own unique experiences to share. We have no hesitation in recommending the ABMA program and Stephanie Yun to any person/s with interests in management rights.”

“QPaint has been involved with the Strata Industry for over 20 years. In the last 12 months we have had the pleasure of dealing with Stephanie Yun at Strata Mastery and the ABMA.

We have found Stephanie to be the most informed and passionate, of any Strata Manager. Stephanie is leading the cause for a better industry standard with the ABMA.

Stephanie is bringing to the attention, of what is required of Strata Managers, On site Managers, Committee Members, and Trade Contractors. With complex rules and regulations within the Strata Industry, Stephanie has a way to show you in simple terms that’s easy to understand. The ABMA is the best thing that the industry has seen in some time.

I believe any person or business that becomes involved with Stephanie, Strata Mastery, and the ABMA will benefit from her leadership, knowledge and willingness to help.

If you have the chance to speak or meet with Stephanie, you will come away knowing you have a professional with your best interests looking after you.”

“We attended the (4 Hour) ABMA Code Introductory Course + “Strata Mastery” – ABMA Code Utilisation & Code of Conduct Workshop on the 3rd of May 2017, as presented by Stephanie Yun.

We were delighted to find that Stephanie knew the code “inside out”, and is very knowledgeable and enthusiastic about management rights. She is also very adept (and patient) at answering our questions and explaining things in terms we could understand.

There were as many as seven on-site managers who attended the course, which in our experience made the workshop more interesting and personable.  

This was the first time my husband and I had met Stephanie Yun, and since this workshop we have maintained contact with Stephanie through emails and found her to be very approachable and helpful.

We would highly recommend that both committee members and building managers enrol in the “Strata Mastery” – ABMA Code Introductory program to gain an understanding of their building compliance obligations.”

“My wife and I own and manage a large, high-rise holiday resort on the Sunshine Coast. We initially subscribed to the ABMA Code in 2016. With the release of the 2nd (2017) Code Edition – which accurately reflects any changes to legislation each year, we renewed our subscription and were pleased to discover that an ABMA Industry Accredited Course Facilitator (“Strata Mastery”) also provided training on the Code within the Sunshine Coast region to Resident Building Managers, Committee Members and Service Contractors. With the assistance and support of our Strata Managers, “Northcoast Body Corporate Management Services” (NCBCMS), the onsite building management team, including three of our voting committee members, enrolled in the ABMA Code Introductory Course. My wife and I further registered in the (half day) STRATA MASTERY – “Body Corporate Best Practice” Program. What are our thoughts?… The two half day, courses were very informative and well presented in an easy and relaxed style. In two words, “very good”. Our view in fact is that all Bodies Corporate and Caretaking Managers would benefit immensely from either enrolling in or completing a one day refresher course offered by Strata Mastery and the ABMA, every year.”

“If you happen to be a member of a Body Corporate in Brisbane and also have had difficulty with your Resident Manager, things could begin to change if you make the right move. Last Friday (7th of July 2017), four of the members of our Body Corporate along with our new Resident Managers met with Stephanie Yun at Strata Mastery. Quite often members of a Body Corporate will agree to be part of this non-paying Body to try to ensure their properties are well managed and serviced regularly. Many people in a complex will not volunteer for the Body Corporate, but leave tasks to others. As Stephanie explained though, would you rather be in the driver’s seat of a car and avoid an accident or be asleep in the back seat, unaware of what was about to happen. You might also find the ABMA Building Management Code to be your best guide, but have little idea how to really use it. You might also have a manager who does not do their job properly, but you are unable to know what they must rightfully do.
I can highly recommend Stephanie to take you through the documents and train you in how to use them to your best advantage. She had a big task, but kept us on target, yet allowed for relevant questions as we went. Along with appropriate breaks and a comfortable environment, she helped to actually create a cooperative working Body Corporate Family for our complex.  I came away with a very positive outlook and I believe the others on our team felt the same. We have already begun to develop some new policies together to handle several long standing problems.”

“The Strata Mastery – ABMA Code + Body Corporate Best Practice Workshop I attended with our Caretaker and Building Manager was most enlightening and informative. The delivery was very professional and the workshop was enjoyable and friendly. It was an opportunity to gain a very good insight into the many facets of building/facilities management from both the Committee and Building Management’s perspective. A valuable experience for both Committee Members and Building Managers on the ABMA Building Management Code and each other’s roles and responsibilities (as set out under the Body Corporate & Community Management Act 1997). I would highly recommend this training program for all Building Managers and Body Corporate Committee Members.”

“I recently completed the ABMA – “Strata Professionals Annual Induction” Training Program and the STRATA MASTERY – “Body Corporate Best Practice” Training Program with Stephanie Yun to update my knowledge on the Australian Building Management Code and Body Corporate & Community Management Act 1997.  The Courses helped me to better understand body corporate legislation and the practical applications for Building Managers in relation to building maintenance, insurance, WHS and (strata) stakeholder roles and responsibilities. The training that Stephanie presented was friendly, professional, practical and her underlying knowledge was simply invaluable.”

“Thank you Strata Mastery for a very informative program. It was such an eye-opener to see just how many Body Corporates/  Building Managers do not comply with the ABMA Code. You were fantastic and so knowledgeable. I applaud your presentation! I got so much out of the great day!… I now understand why industry solicitors refer to you as “a real asset to our strata industry”.

“Our company own and operate 8 sets of Management Rights within Senior/Aged Care Residential Villages (Strata Title Schemes) in addition to a number of other complex’s. (Strata Mastery) Stephanie Yun’s expertise has been an eye-opener for our Management team. The training provided was customised and designed to take into account our individual weaknesses and strengths and enabled our team to develop the professional skills required to competently perform all aspects of the Caretaker’s role for the Bodies Corporate we manage.

Stephanie also provides an excellent backup and support (consultancy) service to staff, as needed. We highly recommend the appointment of Strata Mastery to work effectively with all industry stakeholders – Committee’s, Strata Managers and Caretakers.”

(Strata Mastery services engaged by “The Furtado Group” included: (i) “ABMA Code Introductory Course; (ii) STRATA MASTERY – “Body Corporate Best Practice” Training Program – Part A & Part B; (iii) “STRATA MASTERY – “Body Corporate Best Practice – Site Specific, Compliance Support”.)

“I recently enrolled to the ABMA – Strata Professionals Annual Induction (“SPAI”) Training Program with Stephanie Yun. I was extremely grateful for the kindness and professionalism Stephanie extended to me. Although I have owned and operated Management Rights for over two years, I gained so much from the training program I honestly wish that I had attended the workshop earlier! I will be telling all my MR friends about Strata Mastery. I know that they will also find the course very helpful. Stephanie’s encouragement also gave me a lot of confidence. Her extensive knowledge and professional attitude is excellent. I would urge the community as a whole (committee members, lot owners, caretakers) to get training or seek guidance from Stephanie Yun. The workshop concluded at 4:30pm however Stephanie stayed on until 6pm to assist me with my personal queries. I will be keeping in touch with Stephanie and only wish her well.”

“Thank you Stephanie for your energy and passion. With such high stakes involved with property investment every person involved with a Strata Titled Property needs to speak to Stephanie and the ABMA. All parties have a heavy investment in their property whether they are owner occupiers, investors, site managers or contractors there is legal responsibility for all parties. I personally believe that the AMBA are a valuable tool in maintaining and servicing properties. With over 35 years of expereince in the building maintenance industry, I found from a contractors point of view, it really helpful to understand the code of practice and workings of the strata title industry. It has given me understanding on how as a fully licensed building contractor we can assist our client better and understand what they need with the easiest, safest and most transparent course possible. I recommend that anyone who has or is getting involved with any part of a body corporate and strata titles management industry speak to Stephanie and broaden your understanding. Protect yourself and your investment.”