“The workshop was specifically tailored and customised for our scheme. The structure of the course was easy to follow and informative as it gives clear practical guidelines around compliance obligations and maintenance for our building. Needless to say Stephanie’s expert knowledge and understanding of the Body Corporate & Community Management Act 1997 and the ABMA Code was at the “tip of her fingers” and her attention to detail was exceptional.”

“I had no clear picture of who was responsible for what; strata management, the building manager, or owners (committee); this training provided very clear advice and I was shocked to find out how much I did not know. Stephanie was an excellent presenter and was most helpful in addressing issues specific to my building. I would encourage any stakeholders in building management (and from my perspective particularly committee members) to attend the training.”

From the get-go, Stephanie helped put us on the right path. We attended a series of training sessions (which ranged from beginners through to advance levels) and Stephanie assisted us to achieve ABMA (Australian Building Management Code) Industry Accreditation, but more importantly, to gain an insight into the inner workings and legislative obligations of bodies corporate. Programs are affordable for any start-up business. Stephanie succeeds in making an otherwise clinical and complex subject, interesting, enjoyable and very easy to digest! The courses, in my view, are essential for any service contractor/business looking to expand or gain professional recognition within the body corporate market!”

“With years of neglect showing and vacancy rates increasing our scheme was in need of help and guidance in turning this direction around, improving and developing the necessary property maintenance management tools and performance skills to return it to a profitable investment for owners and attracting tenants as a great place to stay. To this end I think Strata Mastery’s 2 Day Body Corporate Workshop, had a great impact and the modules therein covered the issues with great relevancy and provided genuine enlightenment and excitement especially from our Building Manager! I have no hesitation in promoting Stephanie Yun as being integral in instilling an assurance for the successful implementation of good building management practices and imparting the ideals of the ABMA (Australian Building Management Code) accreditation to attending Trainees. The excellent, one-on-one, onsite, tutelage delivered in a professional and knowledgeable manner by a Trainer with a fun approachable style is obviously reflective of Stephanie Yun’s love for the industry. I thoroughly enjoyed the course.” 

“Stephanie took the time to analyse the potential risk areas that would be confronting for the Manager and then set about providing the appropriate solutions. Upon completion of the training session, Stephanie also contacted the Committee and provided not only positive feedback but also things the Committee could do to work closely with the new Manager. The exercise was both effective and enlightening and we are very appreciative of the technical skills that Stephanie was able to pass onto our new Manager. We have no hesitation in recommending Stephanie Yun and her company to any body corporate, employer or organisation and firmly believe that you would benefit from her expertise.”

“Stephanie Yun’s professional attributes include:

• Superior understanding of the BCCM legislation to ably assist and guide Body Corporate Committees in complying with the legislation.
• Even handed, fair and uncompromising in seeking the best outcome for her clients.
• High standard of ethics and genuine commitment to helping others to improve their general knowledge, resulting in their empowerment to contribute to the community well-being of the building owners they represent.
• Highly articulate with superior training abilities.

I am happy to respond to any enquiries of anyone considering the engagement of Stephanie Yun of Strata Mastery.”

“The risks associated with managing complex buildings are high and constant both for Management and the Committee. I recommend that all Building Managers and Committee Members at the very least, complete the Australian Building Management Code Introductory Course held by Strata Mastery. I also strongly recommend the full course. Stephanie Yun has an extraordinary ability to present the complex content in a practical manner and at a level that can be understood by all participants. Therefore the courses enjoy a high level of engagement and participation by all. I highly recommend Strata Mastery courses without reservation.”

“The training made us aware of the many ‘gaps’ between legislated standards required of Body Corporate Managers and Building Mangers, and the expectations of Committees and Lot Owners in general. I feel the session gave us a good understanding of what we don’t necessarily know, and how to find answers or solutions from the ABMA Code.  I am sure all participants were encouraged more than ever to strive for ‘best practice’ in their different roles.”

Our extensive training with “Strata Mastery” has enabled our Committee to feel as though we are taking more responsible control of our valued investment, whilst also supporting our Building Manager to become better informed about his own responsibilities in building compliance and Workplace Health and Safety. Strata Mastery training workshops are practical, extremely well planned and very accessible for everyone. Stephanie and her company have helped our Committee to perform with more confidence and knowledge. We are in a much stronger position than we were before our training with “Strata Mastery.”

“Finally, a tailored training course that is specifically customised to our very own building and strata scheme! Stephanie provides an expert knowledge base in a fun, informative and practical session. Highly recommended to Committee Members and Building Managers alike.”

“We have had the pleasure of knowing Stephanie Yun (Director of  “Strata Mastery”) for the past 5 years and have found her to be both knowledgeable and a dedicated professional. Stephanie has an unwavering passion and genuine commitment to the strata title industry and is generous with her time and knowledge in helping and supporting others to better understand their compliance obligations. We highly recommend all persons involved in strata buildings to at least complete the “Strata Mastery” – ABMA Code Introductory + ABMA Code Utilisation & Code of Conduct Program.”

Stephanie Yun from “Strata Mastery” has provided us with a full turnkey solution to assisting us with our training and ABMA accreditation needs.”Strata Mastery” has been a great company to deal with from start to end. Stephanie’s knowledge of the strata industry and the ABMA is amazing. Stephanie Yun is a polite, friendly, refreshing training professional, we highly recommend that you engage “Strata Mastery” for all of your ABMA and strata training needs.

“We both found the course extremely informative and important in our role as (onsite) Building Managers. Stephanie Yun’s delivery style was logical and clear, creating interest throughout. Stephanie’s extent of knowledge was such that she left no question unanswered despite there being present a number of students with their own unique experiences to share. We have no hesitation in recommending the ABMA program and Stephanie Yun to any person/s with interests in management rights.”

QPaint has been involved with the Strata Industry for over 20 years. In the last 12 months we have had the pleasure of dealing with Stephanie Yun at Strata Mastery and the ABMA. Stephanie is leading the cause for a better industry standard with the ABMA and bringing to our attention, what is required of Strata Managers, On site Managers, Committee Members, and Trade Contractors. With complex rules and regulations within the Strata Industry, Stephanie has a way to show you in simple terms that’s easy to understand. The ABMA is the best thing that the industry has seen in some time

“We were delighted to find that Stephanie knew the code “inside out”, and is very knowledgeable and enthusiastic about management rights. She is also very adept (and patient) at answering our questions and explaining things in terms we could understand. There were as many as seven on-site managers who attended the course, which in our experience made the workshop more interesting and personable. We would highly recommend that both committee members and building managers enrol in the “Strata Mastery” – ABMA Code Introductory program to gain an understanding of their building compliance obligations.”

“The two half day, courses were very informative and well presented in an easy and relaxed style. In two words, “very good”. Our view in fact is that all Bodies Corporate and Caretaking Managers would benefit immensely from either enrolling in or completing a one day refresher course offered by Strata Mastery and the ABMA, every year.”

“If you happen to be a member of a Body Corporate in Brisbane and also have had difficulty with your Resident Manager, things could begin to change if you make the right move. Last Friday (7th of July 2017), four of the members of our Body Corporate along with our new Resident Managers met with Stephanie Yun at Strata Mastery. Quite often members of a Body Corporate will agree to be part of this non-paying Body to try to ensure their properties are well managed and serviced regularly. Many people in a complex will not volunteer for the Body Corporate, but leave tasks to others. As Stephanie explained though, would you rather be in the driver’s seat of a car and avoid an accident or be asleep in the back seat, unaware of what was about to happen. You might also find the ABMA Building Management Code to be your best guide, but have little idea how to really use it. You might also have a manager who does not do their job properly, but you are unable to know what they must rightfully do. I can highly recommend Stephanie to take you through the documents and train you in how to use them to your best advantage. She had a big task, but kept us on target, yet allowed for relevant questions as we went. Along with appropriate breaks and a comfortable environment, she helped to actually create a cooperative working Body Corporate Family for our complex.  I came away with a very positive outlook and I believe the others on our team felt the same. We have already begun to develop some new policies together to handle several long standing problems.”

” The delivery was very professional and the workshop was enjoyable and friendly. It was an opportunity to gain a very good insight into the many facets of building/facilities management from both the Committee and Building Management’s perspective. A valuable experience for both Committee Members and Building Managers on the ABMA Building Management Code and each other’s roles and responsibilities (as set out under the Body Corporate & Community Management Act 1997). I would highly recommend this training program for all Building Managers and Body Corporate Committee Members.”

“The Courses helped me to better understand body corporate legislation and the practical applications for Building Managers in relation to building maintenance, insurance, WHS and (strata) stakeholder roles and responsibilities. The training that Stephanie presented was friendly, professional, practical and her underlying knowledge was simply invaluable.”

“Thank you Strata Mastery for a very informative program. It was such an eye-opener to see just how many Body Corporates/  Building Managers do not comply with the ABMA Code. You were fantastic and so knowledgeable. I applaud your presentation! I got so much out of the great day!… I now understand why industry solicitors refer to you as “a real asset to our strata industry”.

“Our company own and operate 8 sets of Management Rights within Senior/Aged Care Residential Villages (Strata Title Schemes) in addition to a number of other complex’s. (Strata Mastery) Stephanie Yun’s expertise has been an eye-opener for our Management team. The training provided was customised and designed to take into account our individual weaknesses and strengths and enabled our team to develop the professional skills required to competently perform all aspects of the Caretaker’s role for the Bodies Corporate we manage. Stephanie also provides an excellent backup and support (consultancy) service to staff, as needed. We highly recommend the appointment of Strata Mastery to work effectively with all industry stakeholders – Committee’s, Strata Managers and Caretakers.”

“I was extremely grateful for the kindness and professionalism Stephanie extended to me. Although I have owned and operated Management Rights for over two years, I gained so much from the training program I honestly wish that I had attended the workshop earlier! I will be telling all my MR friends about Strata Mastery. I know that they will also find the course very helpful. Stephanie’s encouragement also gave me a lot of confidence. Her extensive knowledge and professional attitude is excellent. I would urge the community as a whole (committee members, lot owners, caretakers) to get training or seek guidance from Stephanie Yun. I will be keeping in touch with Stephanie and only wish her well.”

“With such high stakes involved with property investment every person involved with a Strata Titled Property needs to speak to Stephanie and the ABMA. All parties have a heavy investment in their property whether they are owner occupiers, investors, site managers or contractors there is legal responsibility for all parties. I personally believe that the ABMA are a valuable tool in maintaining and servicing properties. With over 35 years of expereince in the building maintenance industry, I found from a contractors point of view, it really helpful to understand the code of practice and workings of the strata title industry. It has given me understanding on how as a fully licensed building contractor we can assist our client better and understand what they need with the easiest, safest and most transparent course possible. I recommend that anyone who has or is getting involved with any part of a body corporate and strata titles management industry speak to Stephanie and broaden your understanding.”

The training was clear, concise, informative and delivered in such a way that it was unique to our body corporate. We had a lot of questions relating to our complex that Stephanie did not hesitate to guide us to the appropriate legislation and the ABMA Code. Stephanie went above and beyond her role by supporting both the committee and building manager to perform their duties in a efficient, cooperative way. Even though our training is finished she is still in touch and offering support. The training has made me aware of the committee’s legislative responsibilities and the importance of looking after our complex for the future.”

“Stephanie Yun is very professional and provided a lot of good examples and delivered practical knowledge that related specifically to my field and my body corporate. I highly recommend the “Strata Mastery” Training Program to those wishing to enrich their knowledge in the area of management rights and also for those wishing to keep up-to-date with their building compliance requirements. I have recommended the training program to my body corporate committee members and even my strata manager! I am so pleased that I have completed the training program and have Stephanie as a reliable industry contact.”

“If all relevant stakeholders completed the program with Stephanie Yun of “Strata Mastery”, we would all be on the same page! Everyone would possess an accurate interpretation of Caretaking duties and gain a better understanding of the equal and important role each one of us plays in relation to the maintenance and care of common property. I genuinely believe that there would also be less issues arising between the Building Manager and Committee Members. Whilst undertaking the course, we could not help but be impressed with Stephanie. She has not only previously performed the functions of a Senior Strata Manager, Body Corporate Branch Manager, Property Manager, Letting/Sales Agent but also currently assumes the dual role and responsibility of Chairperson and Building Manager at “Windsor Suites”. I believe this is fundamentally why Stephanie’s training programs are delivered in a very clear, concise and relatable manner. Her training program is not only designed for Building Managers (like me) but also experienced or inexperienced Committee Members and Strata Managers. I would not hesitate to recommend Stephanie to any person/s in our industry. She is the best!”

“At the time of Stephanie’s appointment, we were facing some challenges with our body corporate committee. We required the assistance of an independent consultant who could accurately assess our situation and to help us solve a number of issues within a short period of time.  Stephanie’s response was immediate and she went out of her way to meet us onsite in order to accommodate pressing compliance deadlines. Stephanie has been a trusted resource from the moment we met. She has not only delivered on her promises and improved our technical knowledge base significantly and within a matter of days! But her enthusiasm and willingness to share her knowledge, industry resources and office/management tools etc. to help my wife and I to solve our problems in a timely and efficient manner, was made so easy. Management tools which we have found to be been invaluable for the longevity of our business and scheme.”

“I’m genuine in saying that I enjoyed the 2-day programme. Stephanie succeeded in opening the eyes of everyone in the room! I have no hesitation in recommending Stephanie Yun and Strata Mastery to anyone looking to broaden their knowledge and give them confidence to properly perform their roles as body corporate members.”

“I was so impressed with Stephanie and her delivery of the training materials, I can’t wait to get her back up again.
I had previously been recommended her services, we have a large complex Body Corporate in the Northern Territory and she was considered “the best” and didn’t disappoint. The content was specifically tailored to our location, our building and our caretaking agreement. She was on point, handled difficult situations well and was pragmatic at all times. I hope she gets back to Darwin – as I can’t wait to see her again. Thanks Stephanie, you are a true “professional”, and have elevated the work you do to a level we thought never existed.”

“I have found the course content and the quality of the training to be “Excellent”. The (4 Day Course) I attended was all extremely relevant and I enjoyed learning more. I’ve done this job (Building Management) for a number of years and finally have the confidence when dealing with body corporate matters. I would definitely recommend this course to others. In fact, I already have!”

“Stephanie Yun (Strata Mastery) is an excellent Course Facilitator. Her professional approach made the training program interesting, fun and moved at the right pace. Her tailored course to suit our exact needs were beyond expectation and delivered to a high standard. I would highly recommend any of Strata Mastery classes for anyone requiring strata or building management knowledge.”

“STRATA MASTERY – ASSIGNMENT OF MANAGEMENT RIGHTS TRAINING PROGRAM We researched the market thoroughly and all roads led to Stephanie Yun of “Strata Mastery”. We were looking for a qualified trainer who was prepared to come onsite, provide hands-on, personalised assistance on all aspects of the business – strategic planning, resume preparation, interview preparation, legislation (BCCMA) and compliance (ABMA Code) training, meeting preparation, site inspections and as an added bonus, ABMA industry practitioner accreditation. After a little over a week spent with Stephanie, we can honestly say, there was no greater investment for us as business owners! What we never anticipated was just how confident we would both feel after completing the Strata Mastery full program. The course was by no means a “quick fix” and superficial student guide to management rights that you can often experience when attending industry courses and workshops. If you are genuine about exceptional service delivery, give Stephanie a call.”

“5-STAR RATING – HIGHLY RECOMMENDED: The training (ABMA & Body Corporate Legislation Course) I had with “Strata Mastery” was invaluable. Stephanie Yun is so professional, an absolute wealth of knowledge and has an excellent teaching style with an incredible knack for explaining legislation in layman’s terms. Thank-you so much Stephanie – I feel extremely confident moving into my new role!”