Caretaker Performance Management Audit/Assessment – 3 Day Training Course
Course Type | Caretaker Performance Management Audit/Assessment – 3 Day Training Course |
Reference Code | CPMA |
Course Duration | 3 Day Training Course |
Student Type |
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Course Description | The 3 Day Course is essential for:
(i) Â CARETAKERS PENDING AN AUDIT Managers who are required to undertake a (“Diverse FMX”, “Seymour Consulting”, “Danny Little”, “Leary & Partners” etc.). Caretaker Performance Management Audit/Assessment and wish to comply ahead of time. Understanding Manager’s rights, obligations and applicable minimum objective performance standards. (ii) CARETAKERS ISSUED WITH AN AUDIT REPORT OR REMEDIAL ACTIONS NOTICE Â Managers who are on the receiving end of Caretaker Performance Management Audit/Assessment Report and/or Remedial Actions Notice and require to comply within specified timeframes. Technical, onsite, assistance is available to Managers/Bodies Corporate 24/7. (iii) Â CARETAKERS IN DISPUTE Managers in dispute/conflict with the Body Corporate/Committee Members and wish to ensure that Caretaking/Management Agreement and State (QLD) statutory requirements have been appropriately met. Learn how to mitigate your risks and liabilities. (iv) Â BUYERS OF MANAGEMENT RIGHTS Managers who are looking to buy/operate/expand their Management Rights portfolio and wish to ensure that Caretaking/Management Agreement and State (QLD) statutory obligations are confidently met, to suitably impress the Body Corporate Committee and accurately deliver on your contract/lawful requirements. (v) Â PROPERTY DEVELOPERS INTRODUCING MANAGEMENT RIGHTS Property Developers looking to introduce/implement/operate Management Rights in the State of Queensland. (vi) Â EXECUTIVE & ORDINARY COMMITTEE MEMBERS Committee Members who are required to supervise and monitor the performance of (onsite) Managers/Caretakers/Facility Managers and deliver on the BCCM Act – Committee – “Code of Conduct” requirements. This course would also apply to “self-managing” Bodies Corporate who are required to maintain common property on behalf of all lot owners. All training programs are 100% site specific and workshops are customised to each client’s individual competency level and prior industry experience. Training may be arranged on short notice for all urgent requests! A comprehensive review of identified non-compliances is undertaken. Students conduct a site inspection to acquire the necessary skills to “self-audit”, “self-assess” and avoid or prevent future (performance based) internal conflicts/disputes from arising. Students acquire an understanding of all relevant acts, codes of practices, statutory, mandatory and minimum objective standards which apply to the scheme and (site specific) Caretaking/Management Agreements. Students are provided an essential introduction to the “ABMA Code” and the Body Corporate & Community Management Act (governing legislation). Hands-on assistance is also provided to students to comply with all Caretaker Performance Audit/Assessments. Training includes (but is not limited to) – Caretaker – reporting requirements, tendering requirements, gardening and cleaning contract obligations, understanding of “in-contract” versus “outside contract” (extra) services, committee communication requirements, by-law breach management requirements, financial and accounts payable requirements and more! Training may also be extended to include the following: body corporate policy implementation, day-to-day business operational process and procedures (to consistently deliver on contract obligations), conflict resolution strategies. Upon completion of the “Strata Mastery” Building Compliance 101 + Body Corporate Best Practice training course, students will receive a “Strata Mastery” lifetime subscription membership to safeguard their investment. If you are in receipt of a Caretaker Performance Management Audit/Assessment Notice or Report, time is of the essence! Â – Â FOR ALL URGENT REQUESTS, PLEASE CALL STEPHANIE YUN, SENIOR TRAINER Â – DIRECT ON MOBILE 0455 506 321 DAY 1: Subject: Building Compliance 101 Training Course + STRATA MASTERY – ABMA Code Utilisation & Code of Conduct Training Program DAY 2: Subject:Â Regulatory Compliance Via Self Assessment & Caretaker Performance Management Audit Training Course DAY 3: Subject: Body Corporate Best Practice (BCBP) – Customised Training Course |
Subjects | DAY 1, ABMA CODE TRAINING PROGRAM
Course subjects include:
DAY 2, REGULATORY COMPLIANCE VIA SELF ASSESSMENT & CARETAKER PERFORMANCE MANAGEMENT AUDIT TRAINING COURSE Course subjects include: An internal check of compliance with various acts, codes of practices is conducted without the fear of students incurring infringement notices of penalties:
DAY 3, BODY CORPORATE BEST PRACTICE – CUSTOMISED TRAINING COURSE Course subjects include:
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Time Schedule | Monday to Sunday (7 Days A Week)
Morning Session Afternoon Session |
Course Venue | Onsite
Off-Site
Brisbane Square Library Opening Hours: Meeting Room Hire Fees & Charges – Category One, Up to 50 people: Trainer’s Travel Charges To & From Training Venue May Apply: |
Course Fee | DAY 1, BUILDING COMPLIANCE & ABMA CODE TRAINING PROGRAM
Normal Rate: $860 + GST/Person DAY 2, REGULATORY COMPLIANCE VIA SELF ASSESSMENT & CARETAKER PERFORMANCE AUDIT TRAINING COURSE Normal Rate: $1,085 + GST/Person DAY 3, BODY CORPORATE BEST PRACTICE – CUSTOMISED TRAINING COURSE Normal Rate: $1,390 + GST/Person TOTAL CHARGES – Normal Rate: $3,235 + GST/Person Text Book (ABMA Code + Layman’s Guide): $180 + GST/Copy Trainer’s Travel Charges To & From Training Venue May Apply: Group Discounts Apply For Groups of 2 Or More (50% Discount Applies to Second Person) – Please Contact Us For A Quote |
Course Completion | Upon completion of all courses, students will receive:
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Course Enrolment Requirments | Scheme documents are requested to be forwarded to Trainers not later than 24 hours prior to all scheduled workshops –
Documents may be requested from your Strata Manager/Body Corporate Manager and forwarded to: workshops@stratamastery.com.au |
Course Registration | For a free quotation or to enrol today, please contact Strata Mastery on telephone 07 3861 1432 or complete the on-line enquiries form provided. |
What others have to say:
Caretaker Audit Course – Top 5 FAQs
1. Who will initiate a Caretaker Performance Management Audit or Review?
An audit of building management performance will typically arise in circumstances where there has been a noticeable decline in the overall standard or condition of common/shared areas e.g. poor cleaning and gardening standards, poor by-law management, or, in instances where caretaking agreement/caretaking duty related complaints or disputes have gone unresolved. A disgruntled body corporate committee, having reached the very peak of their frustrations, will often engage independent legal counsel or seek the advice of the body corporate manager industry associates. Inevitably, an independent review or close assessment of caretaking performance (with contract “schedule of duties”) will ensue. Caretaking Audits/Reviews may be conducted by “Diverse FMX”, “Danny Little of MRAS Consulting”, “Seymour Consulting” or “Leary & Partners”.
2. What happens during a Caretaker Performance Management Audit?
A comprehensive inspection of the common property including all building infrastructure (e.g. swimming pool area, common riser rooms, utility rooms, hydrants, fire infrastructure, basement car park area) will take place. Assessors may also conduct a “desktop” audit of all building maintenance records (e.g. building certificates, service log books, tagging of app.) in addition to workplace health and safety compliance management plan checks. Detailed photographic evidence of any identified non-compliances will follow and any confirmed breaches of caretaking agreement terms and conditions, may or may not escalate to the issuance of one or a series of RANs (Remedial Action Notices).
3. How can a Building Manager best avoid a Caretaker Performance Management Audit?
It is imperative that building managers acquire an accurate understanding or interpretation of, site specific, caretaking agreement duties, legislative functions and building complianceÂ
4. What are the consequences of a poor Caretaker Performance Management/Building Audit?
Severe infringement notices and penalties will apply where the body corporate scheme is found to be non-compliant with various fire safety regulations, mechanical systems maintenance requirements, relevantÂ
5. What are the legal consequences of receiving a RAN? (Remedial Action Notice)
Building managers are not permitted to transfer/assign/sell management rights where there is an outstanding RAN or “Default Notice” issued upon the Manager. A serious enough breach of the caretaking agreement, may warrant termination and result in a substantial legal battle (most likely supported by the Managers financier). For further information, please visit Strata Mastery’s Service Directory of recommended industry experts/body corporate law firms.