Property Caretaker Training And Workshops

1. Buyers/Owners of Management Rights

brisbane commercial highrises

If you presently own or looking to buy management rights for the first time, identifying a good investment is key! What components are critical to investing well? The first step for any astute investor is to gain a clear understanding of your asset. In the context of a body corporate, this means
taking the appropriate steps to acquire an understanding of the following:

  • your (owner’s) rights
  • statutory or legislative (building compliance) obligations
  • (caretaking contract) day-to-day roles and responsibilities

Whether you’re looking to buy a small to medium size townhouse development or multi-storey, high-rise residential tower, possessing an understanding of caretaker day-to-day management requirements, financial management responsibilities, building maintenance/compliance duties and functions are essential to your success!

Strata Mastery are ABMA Industry Accredited State Course Facilitators and body corporate specialist trainers. We deliver one-on-one, short training programs or workshops for those looking to buy or invest well in strata. Training sessions and workshops are held onsite, in the owner’s unit or local meeting rooms and are tailored to each students’ competency level and previous industry experience.

To enrol today, please call 07 3861 1432.

2. Assignment of Management Rights Interview Support Services for Caretakers

group of strata industry trainers shaking hands with caretaker

All sales/purchasers/transfers/assignments of management rights are subject to an “Assignment Interview” with the prospective body corporate committee. This can sound like a daunting task but for those who possess a good working knowledge of the Body Corporate & Community Management Act (BCCMA) and level 1 understanding of the Australian Building Management Accreditation (“ABMA”) Code, it can be a walk in the park! Often knowing what is to be expected and finding qualified support and assistance is the most difficult step!

Strata Mastery are ABMA Industry Accredited State Course Facilitators and body corporate specialist trainers. We are here to assist and ensure that you achieve industry performance standards, before the pending Assignment Interview. Fully customised (site specific), one-on-one, training sessions are conducted for new or prospective buyers of management rights. Services are available 7 days a week! Training sessions are kept strictly confidential and are held onsite, in the owner’s home or local meeting rooms and are tailored to each students competency level and previous industry experience.

For a discussion or to book today, please call 07 3861 1432.

3. Caretaker Performance Management Audit/Remedial Action Notice Support Services for Caretakers

industry ABMA training professional at a table

If you are on the receiving end of a (“Diverse FMX”, “Danny Little”, “Leary & Partners” or “Seymour Consulting”) Caretaker Performance Management Audit Notice or Body Corporate RAN (Remedial Actions Notice), it can be a very stressful time. Do not fear there is a lifeline you can call upon and on short notice! It is not recommended to go it alone.

Strata Mastery are ABMA Industry Accredited State Course Facilitators and body corporate specialist trainers. We deliver training and consultancy sessions for those required to undertake a Caretaker Performance Management Audit or those who have been served with a body corporate Remedial Actions Notice and wish to meet their compliance obligations without and fuss or delay!

Training includes a comprehensive review of:

  • Any identified non-compliances
  • Site inspections
  • Hands-on assistance with reporting
  • Tendering e.g. gardening and cleaning duties or specialist works
  • Committee communications
  • By-law breach management
  • Financial and accounts payable management
  • Introduction and implementation of body corporate policies
  • Day-to-day business operational process and procedures to successfully deliver on your contractural obligations

Upon completion of the Body Corporate Best Practice (BCBP) and Australian Building Management Accreditation (“ABMA”) Code training program, students may also apply for full ABMA Industry Practitioner Accreditation to safeguard their investment through an increased understanding of their statutory, mandatory, and minimum performance standard obligations to achieve elevated results.

For a confidential discussion and free quotation today, please do not hesitate to call 07 3861 1432.

4. Mediation/Dispute Resolution Support Services for Caretakers

caretakers-shaking-hands-with-training-professionals

The ultimate outcome of any dispute is a “win-win” resolution. Clarification of caretaker obligations which fall under the Body Corporate & Community Management Act (BCCMA), building management standards (Australian Building Management “ABMA” Code) and caretaking contract duties – frequency of duties, scope of duties and a measurable objective delivery standards is critical.

Strata Mastery are ABMA Industry Accredited State Course Facilitators and body corporate specialist trainers. We are here to assist and provide hands on, direct, support to Building Managers who may be experiencing difficulties with their Body Corporate Committee! All consultation sessions are kept strictly confidential and are fully customised to ensure that site-specific, scheme issues are immediately addressed. We understand that one shoe does not necessarily fit all and that balancing each stakeholder’s responsibilities and expectations require to be carefully considered and appropriately managed.

Dispute resolution services are provided 7 days a week.

Upon completion of the ABMA Code training program, students may also apply for full ABMA Industry Practitioner Accreditation.
Contact us today for further information or confidential discussion, call 07 3861 1432.

5. Introduction to the Body Corporate And Community Management Act + Caretaker Code of Conduct

highrise building poolside view

Do you presently possess a good working knowledge of the Body Corporate & Community Management Act to best comply with your Caretaker “Code of Conduct”? If not, it is never too late! “Body Corporate Best Practice” workshops provide an important introduction to the BCCM Act for new or more experienced Caretakers, to ensure that Managers comply with “service contractor” legislative responsibilities and acquire the technical skills to effectively operate their management rights business.

Strata Mastery are ABMA Industry Accredited State Course Facilitators and body corporate specialist trainers. One-on-one, site specific, training and consultancy sessions are provided onsite, in the manager’s unit or local meeting rooms and are tailored to each students competency level and previous industry experience. Upon completion of the course, students will receive a “Certificate of Participation” and “Body Corporate Best Practice” Electronic Badge, in recognition for service excellence.

Our courses will give you knowledge and insights in the following areas:

  • Obligations of the Original Owner (Developer) when establishing a body corporate scheme in your State (QLD, NSW, ACT, WA, SA, NT) to ensure that body corporate rights are being adequately met.
  • Lot Owner versus Body Corporate and Caretaker building maintenance role and responsibilities.
  • Clear understanding of Body Corporate By-law management responsibilities.
  • Committee and Caretaker spending powers, statutory obligations and caretaking agreement “in contract” versus “outside of contract” fees and charges to ensure budgets are accurate and lots more!

For a free quotation and further discussion, please do not hesitate to call 07 3861 1432.

6. Introduction to the ABMA Code + ABMA Industry Practitioner Accreditation for Caretakers

building managers

With over 1,500+ pages of Acts and Regulations currently in existence (QFES Act, QBCC Act, Electrical Safety Act, WH&S Act), the ABMA Code provides an important beginner’s guide to the statutory, mandatory and minimum objective standards which apply to building compliance that is specific to common property (bodies corporate) and specific to each Australian State. Clarification on building owner (body corporate) versus caretaker (building manager) and service contractor (strata manager, property managers) building compliance obligations and responsibilities for the full life cycle of the building is clearly set-out in the ABMA Code.

Caretakers may enrol to the “Strata Professionals Annual Induction” (SPAI) Training Program and “Strata Mastery” – ABMA Code Utilisation & Code of Conduct (1 Day) Training Program. Students exit the training program equipped with knowledge, reference guides and simple tools for ensuring that lot owners/caretakers are limiting their risk exposure in critical compliance areas and may confidently delivery on their contracted or legislated duties. Students will also receive a “Certificate of Participation” and may further apply for full ABMA Industry Accreditation.

Training sessions and workshops are customised to each body corporate to ensure that students are able to immediately apply the principles of the ABMA Code to their scheme. Training programs are held onsite, in the owner’s unit or local meeting rooms and are tailored to each students competency level and previous industry experience.

To enrol today, please call 07 3861 1432.

7. Body Corporate Casual Administration Support Services for Caretakers

lady on the phone providing mediation support to member

Finding the time to manage the day-to-day demands of a body corporate and still provide client friendly administration or educational support to residents/tenants/guests is no easy feat! Strata Mastery is here to assist!

Whether you seek assistance with –

  • Committee communications/correspondences
  • Preparation of quarterly “Building Manager’s Reports”
  • Internal auditing of staff performance
  • Preparation of client newsletters
  • Preparation of community notices
  • Tendering for minor works and more!

No job is ever too small or too big for our team!

Strata Mastery offer casual (no contract) body corporate administration support to caretakers, building managers and facility managers. Services are provided on an hourly basis or alternatively for our ongoing clients, at bulk 5, 10, 20, 30, 50, 100 or 200 hour discounted consultancy rates.

To remove any body corporate headaches today and take advantage of an ABMA Industry Accredited Specialist, don’t hesitate to call 07 3861 1432 for further details.

8. Strata Service Directory of ABMA Industry Accredited Preferred Practitioners for Caretakers

tradesman conducting work on a building site

AT STRATA MASTERY WE UNDERSTAND THAT FINDING A SUITABLY QUALIFIED AND HIGHLY EXPERIENCED BODY CORPORATE SERVICE CONTRACTOR OR CONSULTANT YOU CAN TRUST IS NOT ALWAYS EASY.

That is why we set out to provide you with a reliable source of service contractors who are regarded as “THE LEADING  EXPERTS” within their chosen field and can be relied upon for their expertise and exceptional standards in client service, every time.

Service contractors include:

  • Plumbers
  • Electricians
  • Painters
  • Pest Control Specialists
  • Water-proofing engineers
  • Lift & Air conditioning Consultants
  • Colour Consultants
  • Search Agents
  • Specialist Body Corporate Legal Advisers

We are committed to putting you in touch with only the industry’s best. What is more Strata Mastery’s list of ABMA Industry Accredited Practitioners is FREE! This is a complimentary industry service!

9. Platinum Club Membership for Caretakers

industry strata trainer talking to caretaker

Take your building management to a whole new level of performance excellence!

Strata Mastery’s Platinum Club – Member’s Playground is now available! Proactive Building Managers/Caretakers/Facility Managers are provided unlimited access to an immediate source of body corporate management tools, policies, operational templates to best comply with State (QLD) building compliance regulations and Body Corporate Code of Conduct statutory obligations.

PLATINUM CLUB “TEMPLATE DIRECTORY” – A collection of ready-made (sample) building policies and strata procedures. Resources include (but are not limited to) the following:

  • Caretaker Guide to Building Defects
  • Caretaker Guide to Common Property Capital Upgrades
  • Caretaker Guide to Assignment of Management Rights
  • Body Corporate Communication Scheme Policy
  • Body Corporate By-Law Breach Scheme Policy
  • Body Corporate BBQ Scheme Policy
  • Body Corporate Move In & Move Out Scheme Policy
  • Body Corporate Car Wash Bay Scheme Policy
  • Body Corporate Party Scheme Policy
  • Body Corporate Visitor Parking Policy and more!

All “Platinum Club” management tools are proudly brought to you by Strata Mastery and Grace Lawyers to ensure that only the highest performance standards are consistently met.

For a free quotation or to subscribe to Platinum Club today, please call 07 3861 1432.

What others have to say:

“Without a doubt important information. The kind of information managers do not want to learn through experience!”

Nicholas Miao Edward Street, Brisbane, 2016

How Do I Become A Strata Mastery Member?

Strata Mastery membership is free of charge.

Please complete the registration box provided below to join as a member.