Property Caretaker Training And Workshops

brisbane commercial highrises

1. Buyers/Owners of Management Rights

If you presently own or looking to buy management rights for the first time, identifying a good investment is key! What components are critical to investing well? The first step for any astute investor is to gain a clear understanding of your asset. In the context of a body corporate, this means taking the appropriate steps to acquire an understanding of your (owner’s) rights, statutory or legislative (building compliance) obligations and (caretaking contract) day-to-day roles and responsibilities.

Whether you’re looking to buy a small to medium size townhouse development or multi-storey, high-rise residential tower, possessing an understanding of caretaker day-to-day management requirements, financial management responsibilities, building maintenance/compliance duties and functions are essential to your success!

Strata Mastery are ABMA Industry Accredited State Course Facilitators and body corporate specialist trainers. We deliver one-on-one, short training programs or workshops for those looking to buy or invest well in strata. Training sessions and workshops are held onsite, in the owner’s unit or local meeting rooms and are tailored to each students competency level and previous industry experience. View our Strata short courses.

To enrol today, please call 07 3861 1432.

group of strata industry trainers shaking hands with caretaker

2. Assignment of Management Rights Interview Support Services for Caretakers

All sales/purchasers/transfers/assignments of management rights are subject to an “Assignment Interview” with the prospective body corporate committee. This can sound like a daunting task but for those who possess a good working knowledge of the Body Corporate & Community Management Act (BCCMA) and level 1 understanding of the Australian Building Management Accreditation (“ABMA”) Code, it can be a walk in the park! Often knowing where to find qualified support and assistance is the most difficult step!

Strata Mastery are ABMA Industry Accredited State Course Facilitators and body corporate specialist trainers. We are here to assist! Fully customised, half day or full day training sessions and workshops for new or prospective buyers of management rights, required to undertake an “Assignment Interview”, may call on our services 7 days a week!

Training for first time buyers of management rights. Why is this useful? Because our 1 to 7 day workshops are specifically designed to assist new buyers in preparing for the Assignment of Management Rights Interview (Resume Preparation, Business Proposal Preparation, Common Property Inspection, Interview Question & Answer Preparations, Office of the Commissioner BCCM Online Course One-on-One Assistance, ABMA Code – Industry Practitioner Accreditation). How can we help you genuinely impress? By providing you with an accurate understanding of the caretaking contract duties, body corporate & community management act, BCCM Code of Conduct, ABMA Code and deliver hands-on, confidential assistance and much much more! Tools that will be vital in impressing your committee but more importantly, in securing your personal investment for the long term! Workshops are confidential, held onsite in the owner’s unit or local meeting rooms and are tailored to each students competency level and previous industry experience.

For a discussion or to book today, please call 07 3861 1432.

industry ABMA training professional at a table

3. Caretaker Performance Management Audit/Remedial Action Notice Support Services for Caretakers

If you are on the receiving end of a (“Diverse FMX”, “Leary & Partners” or “Seymour Consulting”) Caretaker Performance Management Audit Notice or Body Corporate RAN (Remedial Actions Notice), it can be a very stressful time. Do not fear there is a lifeline you can call upon and on short notice! It is not recommended to go it alone. Strata Mastery are ABMA Industry Accredited State Course Facilitators and body corporate specialist trainers. We deliver training sessions, short courses and workshops for those required to undertake a Caretaker Performance Management Audit or those who have been served with a body corporate Remedial Actions Notice and wish to meet their compliance obligations without delay!

Training includes a comprehensive review of any identified non-compliances, site inspection, hands-on assistance with reporting, tendering, gardening and cleaning duties, committee communications, by-law breach management, financial and accounts payable management, implementation of body corporate policies, registers and day-to-day business operational process and procedures to successfully deliver on your contractural obligations etc. Upon completion of the Body Corporate Best Practice (BCBP) and Australian Building Management Accreditation (“ABMA”) Code training program, students may also apply for full ABMA Industry Practitioner Accreditation to safeguard their investment through an increased understanding of their statutory, mandatory, and minimum performance standard obligations to achieve elevated results.

For a confidential discussion and free quotation today, please do not hesitate to call 07 3861 1432.

caretakers-shaking-hands-with-training-professionals

4. Mediation/Dispute Resolution Support Services for Caretakers

The ultimate outcome of any dispute is a “win-win” resolution. Clarification of caretaker obligations which fall under the Body Corporate & Community Management Act (BCCMA), building management standards (Australian Building Management “ABMA” Code) and caretaking contract duties – frequency of duties, clear scope of duties and a measurable objective delivery standard is critical.

Strata Mastery are ABMA Industry Accredited State Course Facilitators and body corporate specialist trainers. We are here to assist! Confidential training sessions, short courses and workshops are fully customised to ensure that site-specific, scheme issues are appropriately addressed. We understand that one shoe does not necessarily fit all!

Dispute resolution services are provided 7 days a week.

Upon completion of the ABMA Code training program, students may also apply for full ABMA Industry Practitioner Accreditation.

Contact us today for further information or confidential discussion, call 07 3861 1432.

highrise building poolside view

5. Introduction to the Body Corporate And Community Management Act + Caretaker Code of Conduct

Do you presently possess a good working knowledge of the Body Corporate & Community Management Act to best comply with your Caretaker “Code of Conduct”? If not, it is never too late! Half Day and Full Day – “Body Corporate Best Practice” workshops provide an important introduction to the BCCM Act for new or more experienced Caretakers, to ensure that Managers comply with “service contractor” legislative responsibilities.

Strata Mastery are ABMA Industry Accredited State Course Facilitators and body corporate specialist trainers. One-on-one, site specific, training sessions or workshops are provided onsite, in the manager’s unit or local meeting rooms and are tailored to each students competency level and previous industry experience. Upon completion of the course, students will receive a “Certificate of Participation” and “Body Corporate Best Practice” Electronic Badge, in recognition for service excellence.

Learn about – Obligations of the Original Owner (Developer) when establishing a body corporate scheme in your State? (QLD, NSW, ACT, WA, SA, NT) to ensure that body corporate rights are being adequately met. Gain an understanding of Lot Owner versus Body Corporate and Caretaker building maintenance role and responsibilities? Acquire knowledge of Committee and Caretaker spending powers, statutory obligations and caretaking agreement “in contract” versus “outside of contract” fees and charges to ensure budgets are accurate and lots more! For further information on our “Body Corporate Best Practice” short courses, view our Body Corporate Workshop + Short Courses.

For a free quotation and further discussion, please do not hesitate to call 07 3861 1432.

building managers

6. Introduction to the ABMA Code + ABMA Industry Practitioner Accreditation for Caretakers

With over 1,500+ pages of Acts and Regulations currently in existence (QFES Act, QBCC Act, Electrical Safety Act, WH&S Act), the ABMA Code provides an important beginner’s guide to the statutory, mandatory and minimum objective standards which apply to building compliance that is specific to common property (bodies corporate) and specific to each Australian State. Clarification on building owner (body corporate) versus caretaker (building manager) and service contractor (strata manager, property managers) building compliance obligations and responsibilities for the full life cycle of the building is clearly set-out in the ABMA Code.

Caretakers may enrol to the “Strata Professionals Annual Induction” (SPAI) Training Program and “Strata Mastery” – ABMA Code Utilisation & Code of Conduct (1 Day) Training Program. Students exit the training program equipped with knowledge, reference guides and simple tools for ensuring that lot owners/caretakers are limiting their risk exposure in critical compliance areas and may confidently delivery on their contracted or legislated duties. Students will also receive a “Certificate of Participation” and may further apply for full ABMA Industry Accreditation.

Training sessions and workshops are customised to each body corporate to ensure that students are able to immediately apply the principles of the ABMA Code to their scheme. Training programs are held onsite, in the owner’s unit or local meeting rooms and are tailored to each students competency level and previous industry experience. For further information on our short courses, please view our Body Corporate Workshop and Strata Short Courses.

To enrol today, please call 07 3861 1432.

lady on the phone providing mediation support to member

7. Body Corporate Casual Administration Support Services for Caretakers

Finding the time to manage the day-to-day demands of a body corporate and still provide client friendly administration or educational support to residents/tenants/guests is no easy feat! Strata Mastery is here to assist! Whether you seek assistance with body corporate/committee correspondences, preparation of quarterly “Building Manager’s Reports”, auditing staff performance on common property, preparation of client newsletters, community notices or tendering for minor works, no job is ever too small or too big for our team!

Strata Mastery offer casual (no contract) body corporate administration support to caretakers, building managers and facility managers. Services are provided on an hourly basis or alternatively for our ongoing clients, at bulk 5, 10, 20, 30, 50, 100 or 200 hour discounted consultancy rates.

To remove any body corporate headaches today and take advantage of an ABMA Industry Accredited Specialist, don’t hesitate to call 07 3861 1432 for further details.

tradesman conducting work on a building site

8. Strata Service Directory of ABMA Industry Accredited Preferred Practitioners for Caretakers

AT STRATA MASTERY WE UNDERSTAND THAT FINDING A SUITABLY QUALIFIED AND HIGHLY EXPERIENCED BODY CORPORATE SERVICE CONTRACTOR OR CONSULTANT YOU CAN TRUST IS NOT ALWAYS EASY.

That is why we set out to provide you with a reliable source of service contractors from plumbers, electricians, painters, water-proofing engineers, lift & air conditioning consultants, interior designers and search agents through to specialist legal advisers that are regarded as “THE LEADING  EXPERTS” within their chosen field and can be relied upon for their expertise and exceptional standards in client service, every time. We are committed to putting you in touch with only the industry’s best. What is more Strata Mastery’s list of ABMA Industry Accredited Practitioners is FREE! This is a complimentary industry service!

industry strata trainer talking to caretaker

9. Platinum Club Membership for Caretakers

Take your building management to a whole new level of performance excellence!

Strata Mastery’s Platinum Club – Member’s Playground is now available! Proactive Building Managers/Caretakers/Facility Managers are provided unlimited access to an immediate source of body corporate management tools, policies, operational templates to best comply with State (QLD) building compliance regulations and Body Corporate Code of Conduct statutory obligations.

PLATINUM CLUB “TEMPLATE DIRECTORY” – A collection of ready-made (sample) building policies and strata procedures. Resources include (but are not limited to) the following: Caretaker Guide to Building Defects, Caretaker Guide to Common Property Capital Upgrades, Caretaker Guide to Assignment of Management Rights, Body Corporate Communication Scheme Policy, Body Corporate By-Law Breach Scheme Policy + Visitor Parking Policy and More.

All “Platinum Club” management tools are proudly brought to you by Strata Mastery and Grace Lawyers to ensure that only the highest performance standards are consistently met.

For a free quotation or to subscribe to Platinum Club today, please call 07 3861 1432.

What others have to say:

“Without a doubt important information. The kind of information managers do not want to learn through experience!”

Nicholas Miao Edward Street, Brisbane, 2016

How Do I Become A Strata Mastery Member?

Strata Mastery membership is free of charge.

Please complete the registration box provided below to join as a member.