Difficulties and disagreements between the parties to a building management agreement (caretaking agreement) may arise from a myriad of circumstances, resulting in confusion, misconception and/or misunderstanding.
LACK OF KNOWLEDGE
Poor property management of disputes may sometimes escalate the situation, especially when it concerns differences of opinion.
RESTRICTIONS OR LIMITATIONS
Conflicts may arise from a perceived lack of support regarding issues like voting, approvals, equipment, and even unclear or unlawful instructions.
IF YOU ARE EXPERIENCING SUCH CONFLICTS, THESE STEPS MAY HELP TO RESOLVE THEM!
- Clarify your difficulty in factual terms, referencing the building management agreement (contract or agreement or written instruction) as well as the ABMA Building Management Code and/or other associated Acts, Regulations and standards;
- Sit down with your counterpart to discuss the issue you are having difficulty with, clearly imparting the facts gleaned from the aforementioned sources against the deficiency in question;
- Follow up the discussion with a written notice setting out: nature of the issue, how and which standard is not being met, and a reasonable time frame to reach the standard;
- Follow up with your counterpart to see that the required standard is achieved within the time frame.